Ratings based on 186 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Place is very affordable, free daily toiletries such as towels and toothbrushes. Western style toilets and warm shower room. If you do not mind the noise of area, there are free earplugs at the reception. I reccomend the izakayas in the area along the strip.
by A verified traveler
Posted 4 May 2024
by A verified traveler
Posted 25 Feb 2024
This property is close to the subway and offers a traditional bath house.
Comment from Hotel Management
23 Apr 2024 by Staff Lee, Hotel Management
Thank you very much for using our hotel. We are happy to hear that you were satisfied with your stay. We will continue to strive every day to provide better service based on the valuable opinions of our customers. Thank you very much for taking your valuable time and posting your review.Hotel Zipang Lee
by A verified traveler
Posted 17 Jan 2024
Fantastic location, great for a short stay or those in Osaka to explore. I’ll definitely be staying there again. The staff were lovely. The only thing I wasn’t to fond of was the smell of cigarettes around the elevator and hallway - it’s not the end of the world but I’m a non smoker and dislike the smell tremendously.
Comment from Hotel Management
23 Apr 2024 by Staff Lee, Hotel Management
Thank you very much for using our hotel. We are happy to hear that you were satisfied with your stay. However, we apologize for any inconvenience caused regarding the smell of cigarettes. We will continue to strive every day to provide better service based on the valuable opinions of our customers. Thank you very much for taking your valuable time and posting your review. Hotel Zipang Lee
by A verified traveler
Posted 4 Dec 2023 on Hotels
by A verified traveler
Posted 26 Oct 2023 on Hotels
Comment from Hotel Management
28 Oct 2023 by スタッフ 高, Hotel Management
この度は当ホテルをご利用いただき誠にありがとうございます。 ご満足いただけたようで安堵しております。 また次回お越し頂けることを従業員一同お待ち申し上げております。
by A verified traveler
Posted 20 Oct 2023 on Hotels
Comment from Hotel Management
26 Oct 2023 by スタッフ 高, Hotel Management
この度は当ホテルのご利用ありがとうございます。クチコミのご投稿誠にありがとうございました。
by A verified traveler
Busted A/C
Posted 19 Sep 2023 on HotelsCheap hotel in an older building with terrible lighting in rooms and, most importantly, busted A/C units.
Even at an extremely low setting, the A/C in the room is overpoweringly strong, to the point where items become cold to the touch. Having to battle with the A/C by continuously turning it on and off was extremely uncomfortable.
The provided two pillows were also worthless, being bead-filled sacks that cannot maintain any shape and thus gave little cushioning for your head. Additionally, while not an issue for me and contrary to what the Hotels.com page claims, the front desk cannot communicate in English.
I will not stay here in the future.
Comment from Hotel Management
22 Oct 2023 by Hotel Zipang Kakutani, Hotel Management
Thank you very much for staying at our hotel.We apologize for the inconvenience and inconvenience caused to our customers due to the lack of equipment and staff knowledge and skills.All of our staff will continue to do our best to accommodate the needs of our customers, so if we have another opportunity in the future, we would appreciate your continued support.
by A verified traveler
Posted 3 Sep 2023
Very efficient and well-managed, and great common-area amenities for this price range, I'd be happy to stay again; thank you for translating many of the signs and instructions into English
Comment from Hotel Management
14 Sep 2023 by Staff ko, Hotel Management
Thank you very much for using our hotel. We are relieved that you were satisfied. All of our employees are looking forward to welcoming you back next time.
by A verified traveler from Bangkok
Posted 8 Jun 2023
good and convenient
Comment from Hotel Management
13 Jul 2023 by Front desk staff, Hotel Management
Thank you very much for using our hotel this time.The words of praise we received from our customers are the greatest encouragement for all of our staff.We will continue to treat our customers with respect and kindness.Thank you for posting your review.
