Ratings based on 987 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Jan 2024
Comment from Hotel Management
20 Mar 2024 by Hotel Trusty Osaka Abeno, Hotel Management
Thank you for staying at Hotel Trusty Osaka Abeno. We would like to thank you again for your evaluation of our hotel during your busy schedule. We look forward to your return.
by A verified traveler
Posted 13 Jan 2024 on Hotels
Comment from Hotel Management
16 Jan 2024 by This is Hotel Trusty Osaka Abeno., Hotel Management
Thank you for staying at Hotel Trusty Osaka Abeno. We would like to thank you again for your evaluation of our hotel during your busy schedule. We look forward to your return
by A verified traveler
Posted 4 Jan 2024
by A verified traveler
Posted 30 Dec 2023 on Hotels
Comment from Hotel Management
31 Dec 2023 by Hotel Trusty Osaka Abeno, Hotel Management
Thank you for staying at Hotel Trusty Osaka Abeno. We would like to thank you again for your evaluation of our hotel during your busy schedule. We look forward to your return.
by A verified traveler
Posted 28 Dec 2023 on Hotels
Comment from Hotel Management
30 Dec 2023 by Marc, Hotel Management
Thank you for staying at Hotel Trusty Osaka Abeno. We would like to thank you again for your evaluation of our hotel during your busy schedule. We look forward to your return.
by A verified traveler
Posted 20 Dec 2023 on Hotels
Comment from Hotel Management
24 Dec 2023 by Hotel Trusty Osaka Abeno, Hotel Management
Thank you for staying at Hotel Trusty Osaka Abeno. We would like to thank you again for your evaluation of our hotel during your busy schedule. We look forward to your return.
by A verified traveler
Posted 16 Dec 2023
Booked non-smoking but still got a smoking room. Wi-Fi so slow it was useless. Good location though
Comment from Hotel Management
17 Dec 2023 by Hotel Trusty Osaka Abeno, Hotel Management
Thank you for staying at Hotel Trusty Osaka Abeno. Since you reserved a smoking room, we will guide you to a room that allows smoking.We apologize for any inconvenience caused regarding WiFi. Depending on inventory status, we may be able to lend you a WiFi router. If you need it next time you visit, please feel free to ask the front desk.We hope that you will use our hotel again when you come to Osaka.All of our staff are looking forward to seeing you again.
by A verified traveler
Posted 14 Dec 2023
Excellent location. Next to major train station. Very convenient.
Comment from Hotel Management
5 Feb 2024 by Hotel Trusty Osaka Abeno, Hotel Management
Thank you for staying at Hotel Trusty Osaka Abeno. We would like to thank you again for your evaluation of our hotel during your busy schedule. We look forward to your return.
by A verified traveler
Posted 11 Dec 2023 on Hotels
Comment from Hotel Management
14 Dec 2023 by Shu Chung, Hotel Management
Thank you for staying at Hotel Trusty Osaka Abeno. We would like to thank you again for your evaluation of our hotel during your busy schedule. We look forward to your return.
by A verified traveler
Posted 11 Dec 2023
Comment from Hotel Management
14 Dec 2023 by pauline , Hotel Management
Thank you for staying at Hotel Trusty Osaka Abeno. We would like to thank you again for your evaluation of our hotel during your busy schedule. We look forward to your return.
