Ratings based on 354 Verified Reviews
3.6 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Apr 2024
It smells bad
Comment from Hotel Management
22 Apr 2024 by ホテルサンプラザⅡ 宿泊部, Hotel Management
この度はホテルサンプラザにご宿泊いただき誠にありがとうございます。ご不便をおかけして申し訳ございません。ご指摘の箇所につきましては改善できるよう努めて参ります。またのお越しをお待ちしております。
by A verified traveler
Posted 31 Mar 2024
Small but clean room, walking distance to major train stations and Namba/ Dotonbori
Comment from Hotel Management
22 Apr 2024 by hotelsunplaza2 staff, Hotel Management
Thank you very much for using Hotel Sunplaza II.We would like to express our sincere gratitude to our customers for being satisfied with their stay at our hotel and for taking time out of their busy schedules to write a review.In the future, all of our staff will continue to keep smiling and do our best to provide our customers with the best possible service.We look forward to using your service again.
by A verified traveler
Posted 24 Dec 2023
by A verified traveler
Posted 21 Dec 2023
The hotel was great for the price. The common areas were clean and the area was close to Tsutenkaku tower and strip mall attractions.
Comment from Hotel Management
31 Dec 2023 by Hotel Sunplaza II Staff, Hotel Management
Thank you very much for visiting Hotel Sunplaza II.Once again, we would like to thank you for taking the time out of your busy schedule to post your valuable feedback.Our staff will do their best to ensure that our guests have a pleasant stay.We will continue to strive to make your stay more comfortable.All of our staff are looking forward to seeing you again.Hotel Sunplaza II Staff
by A verified traveler
Posted 22 Nov 2023 on Hotels
by A verified traveler
Posted 24 Aug 2023
The hotel is clean the staff is nice and overall it was a great stay. The area around it leaves a bit to be desired, as it’s not clean. However it’s close to restaurants and shopping areas so there’s plenty to do. Plus there’s a JR station right by it, so there’s easy travel to anywhere you need to go. I would definitely stay here again.
Comment from Hotel Management
26 Aug 2023 by Hotel sunplaza2 staff, Hotel Management
I would like to thank you on behalf of the staff here for choosing us.We would also like to express are gratitude for the kind compliments in your comments.We gathered to read your comments and are extremely thankful to you for them.Your kind words will be a great motivation for our company and staff members.We presume you have enjoyed your visit and we look forward to your next trip here.On behalf of the staff, thank you for your kind words and your visit.Hotel sunplaza2 staff
by A verified traveler
Posted 5 Apr 2023
convenient
by A verified traveler
Posted 27 Jan 2023
Nice place to stay at.
by A verified traveler
Posted 6 Jan 2023
Excellent location, very good amenities & staffs. Absolutely loved the heater that kept us warm during the winter nights. It’s a tight space for 3 of us but that’s what you get for the price. The walls are paper thin so you have to be quiet at night. There’s only 1 lift and 1 shower (located on the first floor).
by A verified traveler
Great
Posted 15 Mar 2020 on HotelsNice traditional place. Clean, safe. Loved it. Bathroom is shared, but really great!
