Ratings based on 117 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2024
Simple, clean, nice.
by A verified traveler
Posted 5 Nov 2023 on Wotif
No check in or check out service, all done via qr code. For included breakfast, you have to 13 minutes to another hotel of the same chain. Not disability friendly, no lift and laundry is on the fifth floor (one machine only). Brown smears on the carpet in the corner of our room. Shower leaked water and lamps would flicker if you bumped the cord.
by A verified traveler
Worried that first, loved it in the end.
Posted 3 Oct 2023 on HotelsI would like to say that the place was horrible. Not because it actually was, but just so that no one else books there. I had major trepidation staying here at first. I'm used to western style rooms, I have never stayed at a Japanese style room. At first I wasn't a big fan of the shared restroom nor was I a big fan of the shared shower rooms. Don't let that hold you back however, the rooms are clean and tidy and spacious. The restroom is very clean and the shower is also very clean and there's plenty of privacy. People who are mindful of their neighbors will not have an issue staying here. I highly recommend it and I intend to save this establishment for future use.
by A verified traveler
Posted 21 Mar 2023
No elevator!!!
If you have a big luggage, you will get a trouble.
by A verified traveler
Not so clean, but comfy and convenient
Posted 13 Apr 2022 on HotelsThere was pee in the toilet and pee stains on the seat when I arrived (room with private bathroom). There were also some long hairs in the towels. Apart from that everything else seemed clean.
The self service amenities were good as I could take only what I needed, but there was no clothes freshening spray which you usually get in hotels.
The bed was comfy enough for a hotel, and the pillows were good. Not the weird beaded pillows you often get in hotels.
Check in/out was easy, but the hotel staff speaking through the speaker were giving contradictory instructions to what was written.
Location was convenient.
by A verified traveler from Thailand
Posted 20 Dec 2019
ห้องสะอาด บริการดี ห้องน้ำดี สะอาด แต่เสียดายไม่มีอ่างอาบน้ำค่ะ โดยรวมคือดีมากค่ะ
by A verified traveler
Posted 15 Aug 2019 on Hotels
Front desk staff was not attentive or rather was not at the front desk when we returned to claim our luggage. We had to keep calling out for the staff for a good 5 mins before the staff came. Front desk was only available till 11pm, this gives the guests no assistance leaves the guests with no assistance aided when required. Tatami bed was too thin unlike our others where there were enough comfort. Limited shower facilities, there were only one shower room for male. Front door was supposed to be locked with password after 11pm, but was found unlocked upon return after 11pm. This leaves insecurities to the guests with no one at the lobby and the windows were visible to the public. Guests could be heard easily from the next room.
Comment from Hotel Management
27 Aug 2019 by Hotel s-presso Namba, Hotel Management
Thank you very much for your valuable feedback.
We will always try to give you the best satisfaction.
We will share your feedback with our team members so that we can continue to provide you with comfortable and attentive customer service.
If you have any further questions, please feel free to contact us.
Thank you.
by A verified traveler from Los Angeles
Posted 22 Apr 2019 on Orbitz
This hotel is right across the street from the train station that will take you to the airport in 45 min. Good for a quick stay. 10 min walk to Dotonbori. We had a room with a private bath and 2 twins. The room was a good size and had AC and good WiFi. The room can use a deep cleaning. A little dusty, bathroom had an old, stained shower curtain. Walls are thin. Beds are thin, but ok. It is just a basic, no frills, good location hotel in a good, safe location.
Comment from Hotel Management
14 May 2019 by Hotel S-press, Hotel Management
Thank you so much for your staying at our hotel we are glad to know that you had satisfied our hotel we hope you to take a nice trip thank you.
by A verified traveler from Missouri, us
Posted 12 Jan 2019 on Orbitz
The hotel is very close to the train station from the airport, but we had to ask tourist information to find our way. Very clean and quiet (despite its location). Small but with all necessary amenities and supplies. A free cell phone is thoughtfully provided by the hotel during our stay. We used its map app for directions.
Comment from Hotel Management
12 Jan 2019 by hotel s-presso namba, Hotel Management
thank you so much for your staying at our hotel
we are glad to know that you had satisfied with our hotel
we hope you took a nice trip
thank you.
by A verified traveler from Singapore
Posted 4 Nov 2018
Great location as it is right next to Namba Nankai station, so getting to and from Kansai Airport on the Nankai line was easy. Right next to Namba City shopping mall and tons of eating places to be found around there as well.
The hotel has no elevator, so be prepared to lug your luggage up slightly steep stairs to your room.
Checked out early at 8am, but the reception was closed. Was not told regarding the reception times and the location of the room key drop box. Luckily managed to spot it and it was hidden near the staff entrance in a dark area.
Comment from Hotel Management
5 Nov 2018 by s-presso nanba staff, Hotel Management
thank you so much for your staying at our hotel
we are so sorry for the check out information
we are gonna change the location of key box directly
thank you for your good feedback
we hope you took a nice trip
thank you.
