Ratings based on 970 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Apr 2024
Great hotel, especially for its price. Staff were very accommodating when we accidentally sent our luggage there a day early; they could all speak great English. Walking distance to 2 different train stations, Grand Front mall (which has every store you'd need), and convenience stores.The hotel itself is quiet but very close to some late-night eats and busy areas.
Only downside is the laundry is a bit on the pricey side at the hotel and the nearest laundromat is a bit of a walk, so keep that in mind if you're planning on doing laundry.
Comment from Hotel Management
4 Apr 2024 by Hotel New Hankyu Annex, Hotel Management
Thank you for your stay and for taking the time to write this review.We are honored to receive your words of praise.Thank you for the improvements you have made regarding the laundry. We will take your feedback into consideration for future reference.Our entire staff will continue to work on improving our services and enhancing the facilities in the hotel to make your stay even more convenient and comfortable.We look forward to welcoming you back for another visit.
by A verified traveler
Posted 29 Mar 2024
Walkable distance from Osaka-Umeda Station. Easy access to shopping district, a variety of dinning options and safe.
Comment from Hotel Management
29 Mar 2024 by Hotel New Hankyu Annex, Hotel Management
Thank you very much for staying at Hotel New Hankyu Annex. Once again, thank you for choosing our hotel. We are glad to know that you were satisfied during the stay.We look forward to seeing you back again on your next trip to Osaka.
by A verified traveler
Posted 19 Mar 2024
by A verified traveler
Posted 7 Mar 2024
by A verified traveler
Posted 25 Jan 2024
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by A verified traveler
Posted 17 Jan 2024
by A verified traveler
Posted 31 Dec 2023 on Hotels
Location is very convenient to train, eating and shopping. Rooms are just very very small.
Comment from Hotel Management
1 Jan 2024 by Shin Hankyu Hotel Annex Front Desk, Hotel Management
Thank you very much for staying at the Shin Hankyu Hotel Annex.Our entire staff is very pleased that our hotel's location was helpful to your trip.We will continue to make every effort to satisfy our guests.
by A verified traveler
Posted 12 Nov 2023
Ok
Comment from Hotel Management
17 Nov 2023 by HOTEL new HANKYU Annex, Hotel Management
Thank you for staying at our hotel.We look forward to seeing you soon on your next visit.
by A verified traveler
Convenient location with comfortable beds
Posted 30 Oct 2023 on HotelsLocated close to JR Osaka station and only a short walk from JR Shin-Osaka (where the Shinkansen stops), this hotel offers clean, comfortable rooms.
Through their partner hotel, they offer a choice of set or buffet breakfast (and the buffet selection is huge). This hotel is a great base for exploring Osaka, especially being close to the subway too.
Comment from Hotel Management
4 Nov 2023 by HOTEL new HANKYU Annex, Hotel Management
Thank you very much for having us stay at our hotel.Thank you for choosing our hotel from among the hotels in Japan.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
by A verified traveler
Posted 15 Oct 2023
Good hotel, good price. Helpful and friendly staff
Comment from Hotel Management
17 Oct 2023 by Hotel New Hankyu Annex, Hotel Management
Thank you very much for your stay and for writing this review.I am honored to receive the words of praise. All of our staff will continue to improve our services and strive to ensure that our customers have a comfortable stay.We look forward to your next visit.
