Ratings based on 986 Verified Reviews

4.2 out of 5
100% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 15 Apr 2024
This hotel is like no other we’ve stayed at on our visit to Japan, it has an old feeling like something out of a 16 th century palace but not in a tacky way. The hotel was lovely and clean with inviting staff. Not 5 minutes from the hotel at basement level, there is a fantastic area full of small restaurants with delicious food, and a seven eleven, so handy. The only thing we felt was missing in my opinion was washing machine facilities. We’d stay here again in a heart beat.
Comment from Hotel Management
30 Apr 2024 by Hotel Monterey Osaka Front Manager, Hotel Management
Thank you very much for staying at Hotel Monterey Osaka.We are very happy to hear that you enjoyed your trip to Osaka using our hotel.However, we apologize for the inconvenience that we did not meet your expectations regarding the facilities.We will share the opinions we have received with all parties, and after consultation, we will do our best to respond as best we can.Thank you for posting your valuable opinions.If you have a chance, please come visit us again.We look forward to your visit.
5 out of 5
by A verified traveler

Posted 10 Apr 2024
This elegant, classic style hotel is my favorite in Japan. It reminds me of a hotel in NewYork in the 1930’s. Wonderful staff, I will stay there when I come back to Osaka. The wonderful food court at Osaka station was fantastic. And really good rates.
Comment from Hotel Management
25 Apr 2024 by Hotel Monterey Osaka Front Manager, Hotel Management
Thank you very much for staying at Hotel Monterey Osaka.We are very happy to hear that you liked the atmosphere of our hotel and enjoyed your stay.We would be happy if we could help you have a wonderful trip at our hotel.All of our staff will strive to improve our services every day so that we can be a hotel that satisfies everyone, so please come visit us again when you have plans to come to Osaka.We look forward to your visit.
5 out of 5
by A verified traveler from ANAHEIM

Posted 7 Apr 2024
clean, safe hotel, near Umeda station...
Comment from Hotel Management
18 Apr 2024 by Hotel Monterey Osaka Front Desk Manager, Hotel Management
Thank you very much for staying at Hotel Monterey Osaka.We hope you were able to relax and enjoy your stay.We would be happy if we were able to help you relieve your fatigue during the day at our hotel.If you have plans to visit the area again, please use our hotel.We look forward to your visit.
5 out of 5
by A verified traveler from Goshen

Posted 6 Apr 2024
Very nice and comfortable room conveniently located within walking distance of Umeda station.
Comment from Hotel Management
18 Apr 2024 by Hotel Monterey Osaka Front Desk Manager, Hotel Management
Thank you very much for staying at Hotel Monterey Osaka.We hope you were able to get a good night's rest during your stay.We hope that you enjoyed your trip to Osaka, shopping and sightseeing around our hotel.If you are in the area again, please use our hotel.We look forward to your visit.
5 out of 5
by A verified traveler

Posted 17 Mar 2024
Walkable diatance to food and shopping. Once knew the undergroud pass way was very useful to get around. Staff very friendly and helpful. Room was very clean and spacious
Comment from Hotel Management
22 Mar 2024 by Hotel Monterey Osaka Front Desk Manager, Hotel Management
Thank you very much for staying at Hotel Monterey Osaka.We are very happy to hear that you enjoyed your stay with us.We hope that you enjoyed your trip to Osaka, sightseeing and shopping around our hotel.If you have plans to come to Osaka again, please drop by our hotel.Our entire staff is looking forward to your visit.
5 out of 5
by A verified traveler

Posted 12 Mar 2024
Great hotel, recommended for family
Comment from Hotel Management
22 Mar 2024 by Hotel Monterey Osaka Front Manager, Hotel Management
Thank you very much for staying at Hotel Monterey Osaka.We hope you were able to relax and enjoy your stay.We would be happy if you could enjoy sightseeing and shopping in Osaka using our hotel.If you are planning to visit the area again, please stop by our hotel.We look forward to your visit.
5 out of 5
by A verified traveler

Posted 12 Mar 2024
Great hotel, recommended for fmaily
Comment from Hotel Management
22 Mar 2024 by Hotel Monterey Osaka Front Manager, Hotel Management
Thank you very much for staying at Hotel Monterey Osaka.We hope you were able to relax and enjoy your stay.We would be happy if you could relieve your fatigue during the day at our hotel.If you are planning to visit the area again, please stop by our hotel.We look forward to your visit.
5 out of 5
by A verified traveler

Posted 10 Mar 2024
Love this hotel, it walkable from Osaka JR station but need time
5 out of 5
by A verified traveler

Posted 10 Mar 2024
Love this hotel, it walkable about need time that walk from Osaka JR station
5 out of 5
by A verified traveler

Posted 1 Mar 2024
7 minute walk from Osaka Station
Comment from Hotel Management
11 Mar 2024 by Hotel Monterey Osaka Front Desk Manager, Hotel Management
hank you very much for staying at Hotel Monterey Osaka.We hope you had a good night's sleep during your stay.We hope that you enjoyed your trip to Osaka, sightseeing and shopping around our hotel.If you have plans to visit the area again, please use our hotel.All of our staff are looking forward to your visit.