Ratings based on 992 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Jan 2024
Comment from Hotel Management
20 Mar 2024 by Hotel Keihan Kyobashi Grande, Hotel Management
Thank you very much for staying at Hotel Keihan Kyobashi Grande.We hope you enjoyed your stay with us.All of our employees will continue to strive to create a hotel that will satisfy as many customers as possible.We hope that you will consider using our hotel again if you have the opportunity.Thank you for taking the time out of your busy schedule to post.
by A verified traveler from Warwick
Posted 28 Dec 2023
The hotel a part of a giant shopping mall and railway station. Very easy to get around and lots of options for food.
Comment from Hotel Management
29 Dec 2023 by Hotel Keihan Kyobashi Grande, Hotel Management
Thank you very much for staying at Hotel Keihan Kyobashi Grande.We would also like to thank you for your compliments regarding our hotel.We hope that you will consider using our hotel next time you have the opportunity to stay with us.Thank you very much for taking the time out of your busy schedule to post.
by A verified traveler
Posted 20 Dec 2023 on Hotels
Comment from Hotel Management
24 Dec 2023 by ホテル京阪京橋グランデ, Hotel Management
この度はホテル京阪京橋グランデにご宿泊頂き、誠にありがとうございます。ご滞在中はごゆっくりお過ごしできましたでしょうか。また、高い評価を頂戴し、大変嬉しく存じます。今後ともお客様にご満足頂けるようなホテルを目指し、スタッフ一同日々精進して参ります。またのお越しを心よりお待ちしております。最後にはなりますが、お忙しい中のご投稿誠にありがとうございました。
by A verified traveler
Posted 8 Dec 2023
Location is excellent but room is small and a bit old. Staff is nice. Value for money.
Comment from Hotel Management
10 Dec 2023 by Hotel Keihan Kyobashi Grande , Hotel Management
Thank you very much for staying at Hotel Keihan Kyobashi Grande.We would also like to thank you for your compliments regarding the location of our hotel.We will continue to work hard every day to ensure that everyone has a comfortable stay.Thank you for taking the time out of your busy schedule to post.
by A verified traveler
Posted 26 Nov 2023
Comment from Hotel Management
24 Dec 2023 by ホテル京阪京橋グランデ, Hotel Management
この度はホテル京阪京橋グランデにご宿泊頂き、誠にありがとうございます。ご滞在中はごゆっくりお過ごしできましたでしょうか。また、高い評価を頂戴し、大変嬉しく存じます。今後ともお客様にご満足頂けるようなホテルを目指し、スタッフ一同日々精進して参ります。またのお越しを心よりお待ちしております。最後にはなりますが、お忙しい中のご投稿誠にありがとうございました。
by A verified traveler
Posted 1 Nov 2023 on Hotels
Comment from Hotel Management
4 Nov 2023 by ホテル京阪京橋グランデ 宮野, Hotel Management
この度はホテル京阪京橋グランデにご宿泊頂きまして誠にありがとうございました。滞在中はごゆっくりお過ごしいただけましたでしょうか。また機会がありましたら、当館をご利用いただければと存じます。最後になりましたが、お忙しい中レビューにご協力いただき、誠にありがとうございました。ホテル京阪京橋グランデ 宮野
by A verified traveler
Posted 18 Oct 2023
Comment from Hotel Management
7 Nov 2023 by ホテル京阪京橋グランデ, Hotel Management
この度はホテル京阪京橋グランデにご宿泊頂きまして、誠にありがとうございます。ご滞在中は、快適にお過ごし頂けましたでしょうか。今後とも多くのお客様に、ご満足頂けますようなホテルを従業員一同目指して参ります。またの機会がございましたら、お目にかかれる日を楽しみにしております。お忙しい中のご投稿ありがとうございました。
by A verified traveler
Need renovation desperately
Posted 6 Aug 2023 on HotelsHotel needs renovation
Have been using this hotel for a long time, but it has not changed carpet nor chair at all.
It is very popular place due to easy access, but its about time for them to upgrade their room convention.
Also this time, air-condition did not work and had to stay out of the room until 2 30 pm to have the room replaced
Comment from Hotel Management
7 Aug 2023 by Hotel Keihan Kyobashi Grande, Hotel Management
Thank you very much for staying at Hotel Keihan Kyobashi Grande.However, we apologize for any inconvenience caused by the room facilities. Due to the hardware aspect, it is difficult to improve immediately,We will share the valuable opinions received this time within the company,We will continue to do our best to provide better service to everyone.Thank you for taking time out of your busy schedules to provide us with valuable feedback.
by A verified traveler
Posted 4 Aug 2023
Satisfied with customer service.
Comment from Hotel Management
7 Aug 2023 by Hotel Keihan Kyobashi Grande, Hotel Management
Thank you very much for staying at Hotel Keihan Kyobashi Grande.We would also like to thank you for your kind words regarding our hotel.We are very happy to hear that you had a comfortable stay.Aiming to be a hotel that satisfies even more customers,I will continue to devote myself to it.We look forward to welcoming you back on your next stay.Thank you for taking time out of your busy schedule to post.
by A verified traveler
Posted 31 May 2023 on Hotels
Was given a tiny room with little space for luggage even though our reservation was for a slightly larger room. When inquired about it, the front desk staff barely spoke English to probably explain the situation, offer an option, or adjust our room rate. Carpets in the room and in the hallway were heavily stained. The only bright spot was the location. The hotel was right across from the train station and surrounded by restaurants, pubs, stores and malls. Very convenient.
Comment from Hotel Management
1 Jun 2023 by hank you very much for staying at Hotel Keihan Kyo, Hotel Management
hank you very much for staying at Hotel Keihan Kyobashi Grande.We are sorry that there were some points that we could not reach.We will try to improve the valuable opinions we received one by one so that our guests can spend comfortably.Thank you for taking time out of your busy schedule to post.Hotel Keihan Kyobashi Grande Murao
