Ratings based on 348 Verified Reviews

3.9 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jan 2024
5 out of 5
by A verified traveler

Posted 7 Dec 2023
This property was great with very friendly staff and a comfortable bed. It was in the PERFECT location to explore Dotombori and do a lot of shopping. Our room was small (as expected) and had all the amenities we needed. It could use a little extra cleaning as it had scuffs on the wall and a dirty shower curtain. However, we were thankful to get checked-in early, and leave luggage after check-out so we could shop more. Thanks for the great stay!
4 out of 5
by A verified traveler

Posted 27 Nov 2023
Although the room is small but the price is cheap which you can reach eat and shopping places by 1 to 2 mins, so no complaint at all. Further, if providing a water boiler in the room, it'll will be great. Staff don’t speak English much, English reading guidelines will be helpful.
5 out of 5
by A verified traveler

Posted 3 Jul 2023
Great location, so close to Dotonbori and the station, great hotel.
5 out of 5
by A verified traveler

Posted 28 Apr 2023 on Orbitz
Excellent value in a prime location close to Namba station. There's a Filipino employee at check-in who is very friendly and speaks excellent English.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jun 2021 on Hotels
5 out of 5
by A verified traveler

Posted 17 Mar 2020
It was fancier than expected. The temperature for water was a little hard to adjust.
Comment from Hotel Management
19 Mar 2020 by OYO Customer Excellence Team, Hotel Management
Thank you for choosing to stay with us for your trip. Also, we sincerely thank you for taking the time out to write a review for us. We will strive our best to improve our service and facilities from the given reviews. We look forward to serving you again in the future.
5 out of 5
by A verified traveler

Posted 14 Mar 2020
It was better than I expected! Will be back if I go Osaka again!
Comment from Hotel Management
19 Mar 2020 by OYO Customer Excellence Team, Hotel Management
Thank you for choosing to stay with us for your trip. We are glad to hear that your stay with us has been a good one. We strive to make our future guests' stay a memorable and enjoyable one. We certainly look forward to delighting you once again during your next stay with us!
1 out of 5
by A verified traveler

Posted 14 Feb 2020 on Hotels
Comment from Hotel Management
17 Feb 2020 by OYO Customer Excellence Team, Hotel Management
Thank you for choosing to stay with us. We are sorry to hear that you were unsatisfied with your stay, but as we aim to make all our guests satisfied, all our staff will work hard to improve.
1 out of 5
by A verified traveler

Too small

Posted 6 Jan 2020 on Hotels
Very small for a couple staying for holiday. No space to walk with two luaggges
Comment from Hotel Management
4 Feb 2020 by OYO Customer Excellence Team, Hotel Management
Thank you for choosing to stay at our hotel. We are sincerely sorry for making you disappointed and causing inconvenience to you during your stay with us. We take in all our guests' comments and review seriously, and we will strive to improve based on your comments and reviews. Last but not least, please allow us to thank you for leaving us a valuable review for us. Once again, we are sincerely sorry for not being able to make you feel satisfied with our service and facilities during your stay, but as we try to improve, we hope that you will consider staying with us again.
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