Ratings based on 251 Verified Reviews

4.4 out of 5
85% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Mar 2024
We enjoyed our stay here. It has everything we needed. Onsen and suppers are great. Very clean rooms. Multilingual staff. Arigato gazaimazu.
Comment from Hotel Management
8 Mar 2024 by 大阪逸の彩ホテル日本橋 くちこみ担当, Hotel Management
Thank you very much for staying at Osaka Hinode Hotel. It is our common wish as a staff that our valued guests are satisfied with their stay at the hotel. We will utilize the valuable feedback we received to further improve the hotel.We look forward to serving you again.ありがとうございます。Front Desk
5 out of 5
by A verified traveler

Posted 11 Dec 2023 on Hotels
Comment from Hotel Management
31 Jan 2024 by Front Mochi, Hotel Management
Thank you for giving us such a high rating during your stay with us.We are very happy to hear that you enjoyed your stay.All of us are looking forward to welcoming you again.Please take care of yourself as we are still experiencing cold weather.
4 out of 5
by A verified traveler

Posted 9 Dec 2023
Comment from Hotel Management
31 Jan 2024 by Front Mochi, Hotel Management
Thank you for giving us such a high rating during your stay with us.We are very happy to hear that you enjoyed your stay.All of us are looking forward to welcoming you again.Please take care of yourself as we are still experiencing cold weather.
4 out of 5
by A verified traveler

Posted 25 Nov 2023
Loved all the amenities, free beer and ramen
Comment from Hotel Management
5 Dec 2023 by Front Mochi, Hotel Management
We delighted to hear that you enjoyed the amenities and complimentary beer and ramen at our facility. Thank you very much for letting us know that our service met your satisfaction. We will continue to strive to provide a comfortable and enjoyable stay for our guests.
5 out of 5
by A verified traveler

Posted 18 Oct 2023
Loved it!
Comment from Hotel Management
12 Nov 2023 by Front Mochi, Hotel Management
Thank you very much for staying at the "Osaka Hinode Hotel" from among many hotels.We also thank you very much for taking the time to provide us with feedback on your stay. We are very happy to hear that you were satisfied with your stay. We will continue to make further efforts for the comfortable rest of each and every one of our guests.We all look forward to welcoming you again.
4 out of 5
by A verified traveler

Posted 28 Aug 2023
It is very nice stay We have a triple bed in a room but room is kind of tight. I was expecting it was bigger. It has drinks and ramen from 9-10 There is a hot spring with public and private option Staff were very kind and professional and helpful Breakfast was ok. Really average Location is great next to metro and jr is 10 minutes walk There are many Restaurants around A very good deal supermarket next to hotel
Comment from Hotel Management
6 Oct 2023 by Front Mochi, Hotel Management
Thank you for staying with us and for posting a review.We understand that the room size did not meet your expectations, but we are delighted to hear that you enjoyed our complimentary ramen and drinks, as well as the rare deep-sea water hot spring, which is unique in Osaka.It seems you were able to fully explore the local attractions around the hotel, and we are thrilled about that as well. We look forward to welcoming you again in the future.
5 out of 5
by A verified traveler

Posted 14 Aug 2023
A fun hotel to stay at with their hot spring bath. Their daily free events were a big attraction for families of all ages creating a positive vibe.
Comment from Hotel Management
3 Sep 2023 by front mochi, Hotel Management
Dear Leonora Bonham Carter,We would like to extend our heartfelt gratitude for choosing to stay at "Iro no Sai Hotel" amidst numerous hotel options available.We also greatly appreciate your feedback on your stay. It is truly delightful to hear that you were able to enjoy our hot springs and daily events.As a hotel with the unique feature of having only natural hot springs in the heart of Osaka, we share your sentiment in wanting to provide enjoyment for guests of all ages and families, as you mentioned.If you have the opportunity to visit us again, we encourage you to savor the view of Osaka city from our renovated 18th-floor rooftop garden.We remain committed to continuously improving our services to ensure that each and every guest can relax and unwind to the fullest.The entire staff eagerly awaits your return to "Iro no Sai Hotel," Mr./Ms. Leonora Bonham Carter.Warm regards,
5 out of 5
by A verified traveler

Posted 5 Aug 2023
free drinks and exceptional service.
Comment from Hotel Management
6 Aug 2023 by front, Hotel Management
Thank you for enjoying our hotel's services. We appreciate your visit, and we look forward to welcoming you again.
3 out of 5
by A verified traveler

Posted 18 Jul 2023
Does not feel cozy at all. The hotel is more like a factory. Busloads of foreign tourists coming all at once. The common area feels and look like a factory cafeteria. The area is not the best in town but it still feels safe with a metro station close by. So definitely not the kind of hotel that will give a memorable experience, but still a decent hotel.
5 out of 5
by A verified traveler

Posted 7 Jun 2023 on Hotels
Comment from Hotel Management
6 Aug 2023 by front, Hotel Management
Thank you for giving us a perfect score. We appreciate it.We look forward to welcoming you again.