Ratings based on 723 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
Nice property, clean, safe and quiet.
Comment from Hotel Management
3 May 2024 by Guest Service Team, Hotel Management
Thank you for your feedback.We hope to see you again in the future.Kind regards,
by A verified traveler
Posted 29 Apr 2024
Great area for stay
Comment from Hotel Management
29 Apr 2024 by Guest Service Team, Hotel Management
Thank you for your kindly feedback. We are glad you enjoyed your stay at Citadines Namba Osaka!Looking forward to welcoming you next time!
by A verified traveler
Posted 28 Apr 2024
good location, close to namba station and within walking distance. lots of interesting eateries around, perfect cleaniness. communual facilities including laundry machines (with fees), kids playroom and kitchen
Comment from Hotel Management
28 Apr 2024 by GSO, Hotel Management
Thank you for staying with us and for high marks.We are very delighted that you had a wonderful stay experience. We look forward to seeing you again soon.
by A verified traveler
Posted 27 Apr 2024
Great experience.
Comment from Hotel Management
27 Apr 2024 by Guest Service Team, Hotel Management
Thank you very much for your feedback.It seems like that you had a great stay with us.We hope to see you again in the future.Kind regards,
by A verified traveler from Sydney
Posted 26 Apr 2024
The staff were great at the desk, and the staff who do the rooms were also very nice, a great place to stay.
Comment from Hotel Management
27 Apr 2024 by Guest Service Team, Hotel Management
Thank you for your feedback.We are pleased to read that you had a lovely stay with us.We hope to see you again in the future.Kind regards,
by A verified traveler
Posted 23 Apr 2024
Very Convenient and comfortable
Comment from Hotel Management
23 Apr 2024 by Guest Service Team, Hotel Management
Thank you for staying with us and for your valuable comment.We kindly appreciate your review. We hope to see you again soon.
by A verified traveler
Posted 21 Apr 2024
Very convenient location. The hotel interior design is stylish and beautiful.
Comment from Hotel Management
22 Apr 2024 by Guest Service Team, Hotel Management
We truly appreciate your positive review! It means a lot to us. We're delighted you had a great experience and hope to welcome you back soon.
by A verified traveler
Posted 21 Apr 2024
The hotel's prime location in Namba District makes it a top choice for solo travelers or families. Additionally, the rooms are impeccably clean, and the facilities are modern and new.
Comment from Hotel Management
22 Apr 2024 by Guest Service Team, Hotel Management
We truly appreciate your positive review! It means a lot to us. We're delighted you had a great experience and hope to welcome you back soon.
by A verified traveler
Posted 20 Apr 2024
Classy hotel in a convenient location
Good amenities
Fast check in and out
Coin laundry available
Will definitely come back
Comment from Hotel Management
20 Apr 2024 by Guest Service Team, Hotel Management
Thank you very much for your feedback.We hope to see you again in the future.Kind regards,
by A verified traveler
Posted 18 Apr 2024
This was a newly built hotel. Good size rooms, everything was comfortable including beds. I would pick 2 twin bed rooms since they intent to be more on the larger end or better lay outs. Staff was pretty helpful, big hotel. Area was not great for us. But thats Osaka. We would definitely come back to this hotel but not sure about the area. It was a great stay for the price
Comment from Hotel Management
18 Apr 2024 by Guest Service Team, Hotel Management
Thank you for staying with us and for your valuable comment.We kindly appreciate your review. We hope to see you again soon.