Ratings based on 735 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
15 Apr 2024 by front nagatomo, Hotel Management
Thank you very much for using APA Hotel Osaka Umeda. Thank you again for taking the time out of your busy schedule to post a high rating. We will continue to strive to improve our services and create hotels that will satisfy our customers. All of our staff look forward to using our hotel again if you have the opportunity.
by A verified traveler
Posted 10 Apr 2024
Near the metro transportation but it’s not a busy area. It has construction going on.
Comment from Hotel Management
10 Apr 2024 by フロント, Hotel Management
この度はアパホテル〈大阪梅田〉をご利用いただき誠にありがとうございます。 またお忙しい中、高評価でのご投稿いただき重ねて御礼申し上げます。 今後ともお客様に喜んで頂けるようサービス向上目指して、よりご満足頂けるホテルづくり努めてまいります。また機会がございましたら当館のご利用をスタッフ一同心よりお待ち申し上げております
by A verified traveler
Posted 7 Apr 2024
Near Airport Limo
Comment from Hotel Management
7 Apr 2024 by 永友, Hotel Management
Thank you very much for using APA Hotel Osaka Umeda. Thank you again for taking the time out of your busy schedule to post a high rating. We will continue to strive to improve our services and create hotels that will satisfy our customers. All of our staff look forward to using our hotel again if you have the opportunity.
by A verified traveler
Posted 6 Apr 2024
Had a good stay
Comment from Hotel Management
7 Apr 2024 by Receptionist BASHYAL, Hotel Management
hank you for staying at APA Hotel Osaka Umeda. Also, thank you for taking the time to post your comments. We are very happy to hear that you were satisfied with your stay at our hotel. We will continue to strive to improve our services to satisfy our customers. If you have another chance, we are looking forward to your visit.
by A verified traveler
Posted 4 Apr 2024
Convenient near to the jr loop line and osaka main station.
What i don't like is there are no wardrobes and the mattress was too soft.
Maybe ok for an overnight or 2 stay without unpacking luggage but for us staying there 6 nights as using it as base to do day visits of other cities, it was very inconvenient not to have wardrobe.
Comment from Hotel Management
4 Apr 2024 by Receptionist, Hotel Management
Thank you very much for using APA Hotel Osaka Umeda. Also, thank you for taking the time to write a review. We apologize for the inconvenience caused regarding the facilities at our hotel. We will share your feedback with our staff and strive to improve our services. If you have another opportunity, we look forward to seeing you again.
by A verified traveler
Posted 26 Mar 2024
I liked the location
Comment from Hotel Management
26 Mar 2024 by kasai, Hotel Management
Thank you very much for using APA Hotel Osaka Umeda. Thank you again for taking the time out of your busy schedule to post a high rating. We will continue to strive to improve our services and create hotels that will satisfy our customers. All of our staff look forward to using our hotel again if you have the opportunity. front
by A verified traveler
Posted 21 Mar 2024
The train was a bit noisy.
Comment from Hotel Management
23 Mar 2024 by フロント永友, Hotel Management
この度はアパホテル〈大阪梅田〉をご利用いただき誠にありがとうございます。 またお忙しい中、高評価でのご投稿いただき重ねて御礼申し上げます。 今後ともお客様に喜んで頂けるようサービス向上目指して、よりご満足頂けるホテルづくり努めてまいります。また機会がございましたら当館のご利用をスタッフ一同心よりお待ち申し上げております。
by A verified traveler
Posted 5 Mar 2024
Comment from Hotel Management
25 Mar 2024 by フロント 田仲, Hotel Management
この度はアパホテル大阪梅田をご利用頂き誠にありがとうございます。 また、お時間を割いて口コミ投稿して頂き、ありがとうございます。またの機会ございましたら、お客様のご来館心よりお待ち申しております。
by A verified traveler
Posted 27 Feb 2024
Comment from Hotel Management
28 Feb 2024 by フロント永友, Hotel Management
この度はアパホテル〈大阪梅田〉をご利用いただき誠にありがとうございます。 またお忙しい中、高評価でのご投稿いただき重ねて御礼申し上げます。 今後ともお客様に喜んで頂けるようサービス向上目指して、よりご満足頂けるホテルづくり努めてまいります。また機会がございましたら当館のご利用をスタッフ一同心よりお待ち申し上げております。
by A verified traveler
Posted 19 Feb 2024
Overall was a 4 out of 5 solely on how hot the room was and the only real option was to just open the window because the Cool air was shut off for the time of year. Wouldn’t normally be an issue but with the train station nearby and the window open it was a bit noisy
Comment from Hotel Management
20 Feb 2024 by murakami, Hotel Management
Thank you for choosing APA Hotel Osaka Umeda. Also, thank you for posting your review. We apologize for the inconvenience that the room was hot. Due to the air conditioning system in our hotel, it was not possible to set the air conditioner to only one room, so the guest had no choice but to turn off the heating or open the window.We apologize for the inconvenience. We look forward to seeing you again.
