Ratings based on 144 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Great stay and value for money
Comment from Hotel Management
21 May 2024 by Receptionist: Yuasa, Hotel Management
Thank you for staying at APA HOTEL〈Namba Shinsaibashi HIgashi〉We are pleased to know that you are satified with our hotel. We will provide great service and hospitality again when you stay at our hotel at the next time.
by A verified traveler
Posted 25 Apr 2024
It was well designed and located. Trainee Anne was super helpful and all the staff were friendly.
Comment from Hotel Management
26 Apr 2024 by Receptionist :Ushijima, Hotel Management
Thank you very much for choosing APA Hotel Namba Shinsaibashi Higashi.We are delighted to hear your compliments about our staff.We will continue to strive to make our hotel the choice of our guests, and we look forward to serving you again in the future.Thank you very much for taking time out of your precious time to write us.
by A verified traveler
Posted 23 Apr 2024
The small room size was perfect for me (one person with one suitcase) but I can imagine it can be cramped for two people with more luggage. It is also useful to remember the exact name of the hotel when using navigation apps, as there can be multiple APA hotels in the same area (there was another one within two blocks of mine).
Comment from Hotel Management
24 Apr 2024 by Receptionist Yuasa, Hotel Management
Thank you for staying at APA HOTEL〈Namba Shinsaibashi Higashi〉We are pleased to know that you are satisfied with our hotel. Size of the room is compact, but there are a lot of amenities. This is the main good point of our hotel. When you come back to Osaka, please stay and use our hotel. We are looking forward to seeing you someday.
by A verified traveler
Posted 15 Apr 2024
Location was convenient to the metro stations. Easy walking distance to shopping and eateries.
Comment from Hotel Management
15 Apr 2024 by フロント 瀧永, Hotel Management
Thank you for staying at APA HOTEL〈Namba Shinsaibashi Higashi〉. We apreciate you giving us a high score. We look forward to welcoming you again.
by A verified traveler
Posted 8 Apr 2024
Property and stuff are very nice and helpful. Rooms are small, but have a nice feature to put luggage under the bed to store. Pillows are very firm. The area is much quieter than where the other APA Shinsibashi is located, so this one is the right choice if you’re interested in this neighborhood. It is very convenient.
Comment from Hotel Management
8 Apr 2024 by Receptionist :Sato, Hotel Management
Thank you for staying at APA HOTEL〈Namba Shinsaibashi Higashi〉. We apreciate you giving us a high score. We look forward to welcoming you again.
by A verified traveler
Posted 21 Feb 2024
Next to the police station
Comment from Hotel Management
21 Feb 2024 by フロント 瀧永, Hotel Management
Thank you for staying at APA HOTEL〈Namba Shinsaibashi Higashi〉. We improve our service for our customer better than before. Thank you.
by A verified traveler
Posted 3 Feb 2024
Staff were very helpful and friendly. Hotel in good location, walking distance to many things
Comment from Hotel Management
4 Feb 2024 by Front desk Kanemoto, Hotel Management
Thank you very much for staying at APA Hotel Namba Shinsaibashi East. We are pleased to receive your compliments.We will continue to make every effort to satisfy our guests.Thank you very much for taking time out of your precious time to write us. We look forward to welcoming you again.
by A verified traveler
Posted 29 Jan 2024
Everything was amazing. Only complaint; I paid for the breakfasts, but wasn’t able to use my coupons.
There’s a system where the dates have to match the day (the tickets are all in Japanese and unfortunately cannot read the language yet)
Comment from Hotel Management
29 Jan 2024 by Receptionist :Sato, Hotel Management
Thank you for staying at APA HOTEL〈Namba Shinsaibashi Higashi〉. We apreciate you giving us a high score. We look forward to welcoming you again.
by A verified traveler
Posted 28 Jan 2024 on Orbitz
Great location
Comment from Hotel Management
28 Jan 2024 by フロント 瀧永, Hotel Management
Thank you for staying at APA HOTEL〈Namba Shinsaibashi Higashi〉We are very pleased to receive your high evaluation. Your valuable feedback will be taken into consideration as we strive to provide you with even more satisfactory service.
by A verified traveler
Posted 20 Jan 2024 on Hotels
Comment from Hotel Management
21 Jan 2024 by Receptionist: Sato, Hotel Management
Thank you for staying at APA HOTEL〈Namba Shinsaibashi Higashi〉. We are very pleased to hear that you are satisfied with our room and also staff. When you come back or your friends and family come to Osaka, please stay at our hotel. We are looking forward to seeing you in the future.
