Ratings based on 960 Verified Reviews

4.3 out of 5
100% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 Apr 2024
Convenient. Close to everything, including food, shopping, transportation.
Comment from Hotel Management
26 Apr 2024 by Front Desk Yokoyama, Hotel Management
Thank you very much for staying at APA Hotel Namba Station East. We are very pleased to hear your compliments about our location. We will continue to strive to satisfy our guests in the future. Thank you very much for your kind words.
3 out of 5
by A verified traveler

Posted 23 Apr 2024
Everything was fine, close to Namba station and restaurants.
Comment from Hotel Management
23 Apr 2024 by Front Desk Yoshioka, Hotel Management
Thank you very much for your stay at APA Hotel Namba Eki-higashi. We are glad you enjoyed your stay and the location of our hotel. We are looking forward to welcoming you again!
4 out of 5
by A verified traveler

Posted 10 Apr 2024
Check-in went smoothly via their electronic sign in. As a promotion we were given 2 Zima alcohol bottles and 2 boxes of their hotel branded curry. Room was small yet comfortable. Floor was a bit dirty as they do not vacuum but rather you rollers on their floors. Ac was set to heater and we had to leave our window open. Due to it being muggy outside we needed to request a portable fan for our room in order to be comfortable at night.
Comment from Hotel Management
11 Apr 2024 by Front Desk Yokoyama, Hotel Management
Thank you very much for staying at APA Hotel Namba Station East. All of us at APA Hotel Namba Station East will continue to make every effort to satisfy our guests. We look forward to welcoming you again. Thank you very much for taking time out of your precious time to write us.
4 out of 5
by A verified traveler

Posted 10 Apr 2024
Location
Comment from Hotel Management
11 Apr 2024 by Front Desk Yokoyama, Hotel Management
Thank you very much for staying at APA Hotel Namba Station East. All of us at APA Hotel Namba Station East will continue to make every effort to satisfy our guests. We look forward to welcoming you again. Thank you very much for taking time out of your precious time to write us.
5 out of 5
by A verified traveler

Posted 8 Apr 2024
Perfect location
Comment from Hotel Management
8 Apr 2024 by Front Desk Oshikawa, Hotel Management
Thank you for choosing APA Hotel Namba Station East.We are pleased that you appreciated the location of our hotel.Our hotel's selling point is its location where you can enjoy the city of Osaka.We look forward to serving you again.
5 out of 5
by A verified traveler

Posted 7 Apr 2024
close to everything
Comment from Hotel Management
8 Apr 2024 by Front Desk Oshikawa, Hotel Management
Thank you for choosing APA Hotel Namba Station East.We are pleased that you appreciated the location of our hotel.Our hotel is located in the center of the Namba area, and convenience is one of our selling points.We look forward to serving you again.
1 out of 5
by A verified traveler

Posted 3 Apr 2024
I wish I hadn't booked this hotel. The first thing I saw in my room was a live crawling cockroach on the table. It was a sign of dirtiness. In addition, there is a super beat-up bed, a super miniature bedroom, and a bathroom. I found it too small for myself to stay in this room. I am unsure how two adults can share a room in this hotel. The only good thing about this hotel is the location. It is within walking distance of all the nightlife. But I will never return to this hotel!
Comment from Hotel Management
4 Apr 2024 by Front Desk Oshikawa, Hotel Management
Thank you for choosing APA Hotel Namba Station East.We apologize for the lack of cleanliness. Please let our front desk staff know if there are any similar deficiencies in the future. We will take action based on the incident.We will continue to strive to create a hotel that satisfies our guests.We apologize for the inconvenience.
5 out of 5
by A verified traveler

Posted 3 Apr 2024
Convenient location, good service
Comment from Hotel Management
3 Apr 2024 by Front Desk Yokoyama, Hotel Management
Thank you for staying at APA Hotel Namba Station East. We are very pleased to receive your compliments on our location. We will continue to make every effort to satisfy our guests. Thank you very much for your kind words.
5 out of 5
by A verified traveler

Posted 16 Mar 2024
Comment from Hotel Management
6 Apr 2024 by Front Desk Yokoyama, Hotel Management
Thank you very much for choosing APA Hotel Namba Station East. We are very pleased to receive your high evaluation. All of us at APA Hotel Namba Station East will continue to make every effort to satisfy our guests. We look forward to welcoming you again.
5 out of 5
by A verified traveler from Palo Alto

Posted 27 Feb 2024
Comment from Hotel Management
28 Feb 2024 by Front Desk Yokoyama, Hotel Management
Thank you for staying at APA Hotel Namba Station East. We are very pleased to receive your compliments. We will continue to strive to make our hotel even better to satisfy our guests. Thank you very much for your kind words.