Ratings based on 166 Verified Reviews

3.7 out of 5
73% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Oct 2023 on Travelocity
1 out of 5
by A verified traveler

Posted 22 Oct 2023 on Travelocity
- very lackluster reception upon arrival. Girl at the desk said maybe 2 sentences to me. Took my passport and handed me my key. - Elevator scratched with graffiti. Lots of graffiti like damage to other parts of the hotel - Room smelled like grandma’s closet - Every 5-10 minutes high speed train will rush by. Tracks about 200 yards from the hotel - A/C not working and hot in the room. Nice and cool outside but no fly screens on the window and tons of mosquitoes. And the trains would be even louder with window open. - Paint chipping off the walls - Window/door loose and won’t latch fully. Rattled all night long - Between the hotel and the train tracks there is some kind of repair yard with workers pounding and making various noises - Breakfast in the basement. Dry cake and juice from concentrate. - Other “guests” walking through the hall to their room yelling and singing. Slamming their door - Paper thin walls. Person in room next door talking on phone via speaker phone and I can hear every word clearly - Paid for a double bed, but got two twin beds pushed together with a split in the middle. No way to sleep in the middle - parking area is a dirt lot - Restaurant connected to the hotel not open. Probably a good thing actually - Tried to plan my day in centro storico but the Wi-Fi continuously drops connection and is slow - Avoid this hotel at all costs. Pay more and stay up in Orvieto old town
4 out of 5
by A verified traveler

Railway

Posted 21 Oct 2023 on Hotels
Close to supermarket, restaurant. Free on site parking. But close railway. Fortunately no train during midnight.
5 out of 5
by A verified traveler from Mukilteo

This traveler left a rating score only Posted 19 Oct 2023
3 out of 5
by A verified traveler

Posted 9 Oct 2023
This was very convenient, right off the highway. Our room was very noisy with trains going by. We used our white noise app for sleeping. The restaurant next door was great and there is a shopping center within walking distance. Staff was good and breakfast included.
5 out of 5
by A verified traveler

Posted 22 Aug 2023 on Hotels
Comment from Hotel Management
27 Aug 2023 by ANNAROSA, Hotel Management
GRAZIE LO STAFF
3 out of 5
by A verified traveler

Posted 17 Jul 2023
Receptionist does not speak english! Booking from trivago is cheaper than physically at the reception desk. Therefore, I booked it while standing at the reception. 🙄 Right at the end before leaving we were asked to pay an additional amount of 4.60euros "city tax". If this is the case, this amount should be asked/included in the price before hand and not at the end before leaving ... Breakfast and the lady incharge of the breakfast speaks english and very sweet.
Comment from Hotel Management
27 Aug 2023 by Annarosa, Hotel Management
Grazie Lo staff
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 May 2023
4 out of 5
by A verified traveler

Posted 22 Feb 2023
the hotel was minimal but clean, staff was corteous
5 out of 5
by A verified traveler

Posted 15 Oct 2021 on Hotels
Great hotel for an overnight stay near the autostrada exit
Comment from Hotel Management
19 Oct 2021 by il direttore, Hotel Management
Dear guest, thank you for your review and for having stayed at our hotel. Kind regards the Director and the staff
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