Ratings based on 234 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
The service was great.
by A verified traveler
Posted 7 Jun 2024
Front desk staff were fantastic, especially herald, KC, Genesis, and Lady. Security were helpful and attentive to your needs.
by A verified traveler
Posted 9 May 2024
The hotel is located close to everything you need the staff are professional always willing to assist.
by A verified traveler
Posted 9 May 2024
great staff, affordable, convenient! need new towels and toiletries, use to have everything now down to toothbrushes and soap
by A verified traveler
Posted 9 May 2024
I always stay here in Privato everytime I visit the philippines, the location is close to dining areas, starbucks, malls, staff is amazing, security guards are very helpful. I would suggest new towels!!
by A verified traveler
Posted 1 May 2024
The hotel is clean with updated amenities throughout the hotel. The area surrounding the hotel has everything anyone can want as far as shopping dining and entertainment.
The staff are professional friendly and supportive. My only issue is they closed the roof deck restaurant/bar during Covid and they haven’t opened it back up yet .
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 11 Apr 2024
Staff were very good, honest, hardworking people, went out of their way to look after your safety, the area was fairly safe , right across from all the usual brand name places, l can honestly say l enjoyed my stay at the privato
by A verified traveler
Posted 16 Mar 2024 on Hotels
by A verified traveler from Nanaimo
Posted 15 Jan 2024
We arrived late , i get it, but nobody told us about facilities in the hotel . Found the room a bit dirty bathroom floor in shower needs a good cleaning as. It a little slippery when having shower . No face or hand towels available just 2 bath towels . Had to ask to get room cleaned after 3 night. Staff were friendly and tried to help us with some transportation needs. We did get help after a google search. Security guards outside were great supper helpful and pointed us in the right direction. Location is great close to shopping and other amenities. Experience wasn't bad but a few little things could really improve this hotel.