Ratings based on 248 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2023 on Hotels
by A verified traveler
Posted 24 Jan 2022 on Hotels
by A verified traveler
Posted 3 Jan 2022 on Hotels
Comment from Hotel Management
15 Jan 2022 by la direction, Hotel Management
merci pour votre séjour,
by A verified traveler
Posted 22 May 2021 on Hotels
Simple hôtel, but cosy and nice staff overall. Well located for a ski escape.
by A verified traveler
Posted 25 Apr 2021
The location is good for the ski station and next to the train station.
The room have nothing special and there was no sauna and the restaurant was only open for breakfast is it was the end of the season
by A verified traveler
Posted 2 Apr 2021 on CheapTickets
Staff friendliness
by A verified traveler
Posted 13 Mar 2021 on Hotels
by A verified traveler
Posted 15 Feb 2021 on Hotels
The hotel is cozy and very close to the ski stations
by A verified traveler
Rude and agressive staff in a run down hotel
Posted 11 Mar 2020 on HotelsThe hotel room was advertised with a kitchen and a double bed. We did not recieve either and were told that none of the rooms at the price we paid had these features. The man at reception did not apologise and did not take resposibility. He blamed both Hotels.com and Swiss Quality and was both agressive and rude - the situation was extremely uncomfortable. The hotel was run down and poorly maintained (for example our sink was blocked). The breakfast was terrible (I hope future guests like boiled eggs and croissants). I would never recommend this hotel. An apology and some humility from the staff for a mistake would have made a big differenc Ultimately, this is a bad, overpriced hotel.
by A verified traveler
Posted 2 Mar 2020 on Ebookers
Unflexible not helpful personell. (Nothing is possible attitude or you pay for it e.g. late checkout 50% of room fee)
Room smelled as somebody smoked in it for years.
