Ratings based on 1,023 Verified Reviews
3.8 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
Staff was friendly and helpful! Great customer service. Rooms clean and comfortable but could use some updating. Overall recommend.
Comment from Hotel Management
24 Apr 2024 by V, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
24 Apr 2024 by V, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 21 Apr 2024
Every thing was great ! Comfortable and everyone was happy and very nice
Comment from Hotel Management
23 Apr 2024 by General Manager, Hotel Management
Dear Kenaira,Thank you so much for the five-star review; we really appreciate it. We are thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future.Sincerely,Wade D. Michael, CHA, CMCAGeneral ManagerStaybridge Suites Orlando - Royale Parc Suites
by A verified traveler
Posted 18 Apr 2024
I would come back again and it’s in front of a lot of stores and near Old Town that’s what I like.
Comment from Hotel Management
19 Apr 2024 by Veronica, Hotel Management
Thank you for your positive Feedback
by A verified traveler
Posted 18 Apr 2024
Had a good time great staff nice heated pool and great bar also great for families would be back soon
Comment from Hotel Management
19 Apr 2024 by Veronica, Hotel Management
Thank you for your positive feedback
by A verified traveler
Posted 16 Apr 2024
During the length of my stay, I had to keep calling the front desk because we had no hot water. Someone from maintenance was sent to the room every day after long days at the Disney parks. This was a huge inconvenience because we had to wait to shower. Also, someone purposely kept setting off the fire alarm (about 2 hours) again at night after a long day at the park and waiting to shower. It was a really bad experience.
Comment from Hotel Management
17 Apr 2024 by V, Hotel Management
Thank you for your feedback and I do apologize for the inconveniences that you had during your stay
by A verified traveler
Posted 14 Apr 2024
The staff is great. They are friendly and cooperative. The walls are very thin and the units could be updated.
Comment from Hotel Management
16 Apr 2024 by General Manager, Hotel Management
Dear Brian,Thank you for your review and feedback. It's great to read you were impressed with our dedicated team members; however, we apologize if you were impacted by noise during your stay. If there is ever anything we can do to make your experience better, please don't hesitate to reach out to our front desk. Despite this, we hope you had a fun trip to Orlando. Please consider staying with us again next time you're in town. Sincerely,Wade D. Michael, CHA, CMCAGeneral ManagerStaybridge Suites Orlando - Royale Parc Suites
by A verified traveler from Hightstown
Posted 11 Apr 2024
We liked the pool and the housekeeping service.
Comment from Hotel Management
12 Apr 2024 by General Manager, Hotel Management
Dear Jose,It was a pleasure hosting you at Staybridge Suites - Orlando Royale Parc Suites! We're glad our inviting pool and efficient housekeeping left a memorable impression on you. It was a pleasure to welcome you, and we look forward to seeing you again soon.Sincerely,Wade D. Michael, CHA, CMCAGeneral ManagerStaybridge Suites Orlando - Royale Parc Suites
by A verified traveler
Posted 10 Apr 2024
Running hot water not available after 1 pm every day we have to call but most of time staff would sorry and nothing is done
Comment from Hotel Management
11 Apr 2024 by General Manager, Hotel Management
Dear Bob,It was a pleasure having you as our guest. However, we regret to hear about the inconvenience you experienced with the hot water during your stay. Ensuring our guests have a comfortable and seamless experience is our top priority. Your feedback is appreciated as it will allow us to address and rectify these service concerns immediately. Nevertheless, it was an honor to have you join us, and we hope you'll give us another opportunity to change your exceptions in the future.Sincerely,Wade D. Michael, CHA, CMCAGeneral ManagerStaybridge Suites Orlando - Royale Parc Suites
by A verified traveler
Posted 9 Apr 2024
Staff good breakfast really good coffee not good
Comment from Hotel Management
10 Apr 2024 by Veronica, Hotel Management
thank you for your feedback
