Ratings based on 3,825 Verified Reviews

3.9 out of 5
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 May 2024
This was my second time staying at this property. Every interaction with front desk was phenomenal. The functionality of the room was well thought out. The cleanliness was superior. Everything worked as it should. Loved the extra large Roku tv inside the room. Beds were nice and comfy. Super love that the deposit was only $50. Reasonable and realistic. My only suggestion would be to add an extra top lock for the doors that children can not reach. My daughter ran out the room while I was mid shower. A peephole for the door would be nice also. The playground area was nice, not too many options, one was broken and many had spider webs. My daughter enjoyed it and stayed a while. The hammocks were clean and comfortable. The dock was romantic and inviting. Absolutely loved the scriptures planted around the hotel. My favorite part. 10/10 would love to stay again. Oh and breakfast was top tier. The healthy options were fantastic. Very filling and delectable. Would highly recommend.
5 out of 5
by A verified traveler

Posted 11 May 2024
The property was so clean and well kept I will be back in 2 mos just to relax for real
5 out of 5
by A verified traveler

Posted 11 May 2024
Palazzo Lakeside is the City on a hill. Bright Shine with the the Light of Christ. “Let your light so shine before men, that they may see your good works, and glorify your Father which is in heaven” (Matthew 5:16). Our opportunities to shine are limitless. They truly take advantage of their opportunities to love people like Christ with the instructions of His word, the Bible. His instructions never fail. Our check in and service at the cafeteria was outstanding with Alanís and the rest of the staff. Every little detail reflects the constitution and mystery of the family giving by GOD the Creator. Genesis 2:24 “Therefore a man shall leave his father and his mother and hold fast to his wife, and they shall become one flesh". Making a priority standing our fundation on Him and the family we can all make a difference with His instructions no the world instructions as He sent us to make a difference and to shine, love and reflect His true. Thank you so much for your service 🙏♥️
Comment from Hotel Management
11 May 2024 by Palazzo Lakeside Hotrl, Hotel Management
Wow! What a wonderful review Veronica !. We truly appreciate your trust in us. And thank you for sharing your experience. We are very happy to hear that our staff and service met your needs and expectations. Specially Alanis and all the team at check in time, and during breakfast in the restaurant. We look forward to welcoming you back to the hotel in the near future. Thank you!. Palazzo Lakeside Hotel.
2 out of 5
by A verified traveler

Posted 11 May 2024
.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 May 2024
3 out of 5
by A verified traveler

Posted 10 May 2024
Liked that it was easy place to find on a Main Street. Service was horrible. You don’t get clean towels daily. I called for clean towels and never received them. Decided to go downstairs to get them and was told that they would bring them up. Waited again 2.5 hours and called again finally after a half an hour did get them. Breakfast horrible. Not many options .
4 out of 5
by A verified traveler from Sparks

Posted 8 May 2024
Great option for the price.
5 out of 5
by A verified traveler

Posted 8 May 2024
Great staff! Very clean. Great location
4 out of 5
by A verified traveler

Posted 7 May 2024
The breakfast was terrific
5 out of 5
by A verified traveler

Posted 6 May 2024
The staff super nice, clean everything good