Ratings based on 2,515 Verified Reviews
2.5 Room cleanliness
2.9 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
Location
by A verified traveler from Toledo
Posted 25 Apr 2024
It was dirty and uncomfortable because I felt dirty over it
by A verified traveler
Posted 21 Apr 2024
it was a nice safe place, very clean and smelled good, close to everything and great customer service.
Comment from Hotel Management
22 Apr 2024 by Management , Hotel Management
Thank you for your stay with us. We really appreciate the high scores you have given us. and we look forward to your next visit.
by A verified traveler
Posted 21 Apr 2024
El trato de la persona a la hora de hacer el Check Out no fue el mejor.
by A verified traveler
Posted 16 Apr 2024
Unless you absolutely cannot afford anything else do not stay here! I chose to stay here because it was only going to be a couple of day and I figured it can’t be all that bad but I was wrong.
by A verified traveler
Posted 16 Apr 2024
The pool was broken and we were not told in advance. The room was old and the water from the shower sprayed into the room. My husband had to fix the shower head. The ice machine was on the 2nd and 3rd floor and you had to take a ricketty old elevator or sketchy stairs to it. Won't stay there again.
by A verified traveler
Posted 15 Apr 2024
by A verified traveler
Posted 14 Apr 2024
The rooms smell like smoke, cigarette burns on the sheets, Roaches in the rooms, latch on door was broken, blow dryer doesn’t work and charger ports didn’t work. I end up switching to 3 rooms before I was a little satisfied.Manger didn’t want to do anything to accommodate me. I paid for 2 nights and only stayed 1 night.
Comment from Hotel Management
16 Apr 2024 by Manager, Hotel Management
Thank You for your stay with us. We sincerely apologize for your stay experience with us. We have shared your comments with our team at the hotel to make sure we take corrective action and address it so we can meet and exceed all our future guest expectations. If you have any further concerns, please don’t hesitate to contact us directly at the hotel.
by A verified traveler
Posted 14 Apr 2024
The hotel service terrible, they charge me 4 different times even after i cheked out, and other customers have the same problem and no solution
Comment from Hotel Management
16 Apr 2024 by Manager, Hotel Management
Thank you for your stay with us. We sincerely apologize for your stay experience with us. We have shared your comments with our team at the hotel to make sure we take corrective action and address it so we can meet and exceed all your future guest expectations. If you have any further concerns, please don't hesitate to contact us directly at the hotel.
by A verified traveler
Posted 13 Apr 2024
In my opinion nit good for staying more than 2 days
