Ratings based on 433 Verified Reviews
3.2 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Rockwall TX
Posted 1 Jul 2020 on Orbitz
Quiet location, clean rooms, property is old but well maintained
by A verified traveler
Posted 20 May 2020
by A verified traveler
Posted 21 Apr 2020
The staff at the front desk was always helpful and friendly. The property itself was neat and clean, tidy rooms and living areas, a really comfortable stay.
In my opinion, there were a few small items in my room that should have been reviewed by management for maintenance before occupancy by guests - these things were obvious.
All together, the ambiance of Oak Plantation is pleasant and I also enjoyed seeing the wildlife such as the peacocks and squirrels.
Comment from Hotel Management
18 May 2020 by Reservations team , Hotel Management
Thank you for your feedback. we will definitely work on it.
by A verified traveler from Sabattus, Maine
Posted 20 Mar 2020
Years ago this property was very nice, but it has really gone down hill. Property is a mess, housekeeping was basically non existent, rooms dirty,, key cards did not work. They kept reprogramming them but would only work sporadically. I actually seen someone having their child crawl through a window to open the door. Once again the hot tub was closed, and only one pool was open. By our third day all pools were closed, they did manage to get one open after a couple days. I haven’t seen 19 inch tube TVs in 30 years but oak plantation has them. If you just want a place to sleep it’s okay. Other then that stay away.
Comment from Hotel Management
18 May 2020 by Reservations team, Hotel Management
Thank you for your feedback. If you would like you may contact us directly and let us know about the issues in further details.
by A verified traveler
Posted 19 Mar 2020
I cant believe expedia represents this property. Not one good thing to say about it. The pictures are very deceiving.
Comment from Hotel Management
18 May 2020 by Reservations team , Hotel Management
Thank you for your feedback. If you would like you may contact us directly and let us know about the issues in further details. We apologize for your terrible, horrendous stay.
by A verified traveler
Posted 18 Mar 2020
by A verified traveler
Posted 15 Mar 2020
Worse place ever, worse reaction ever see from the management office and the manager herself when we had delay in check in, her exact word “. Heck in posted online STARTS after 4 pm, can be until midnight” be careful where you are staying.
Clean towels they throw it in a bag at the entrance. Microwave doesn’t work, we stayed 6 days and was not fixed, laundry machine does not work.
Place is very dirty, bugs and cockroaches everywhere. Very noisy place all night.
VERY VERY VERY BAD AS A PLACE AND AS A MANAGEMENT.
Comment from Hotel Management
16 Mar 2020 by Management, Hotel Management
We offer our sincere apologies regarding the incidents you have mentioned and the frustration this caused you and your family. Oak Plantation Resort expects its staff to always be hard at work to make sure every customer has a positive experience, so your input lets us know that there may be improvement needed in this area. Though we understand this experience was not ideal, we know we are capable of creating much better experiences for our guests. Thank you for your feedback.
by A verified traveler
Posted 15 Mar 2020
Have stayed at this property many times and it is really going down hill
Comment from Hotel Management
16 Mar 2020 by Management, Hotel Management
We welcome and appreciate all feedback from our guests, and we thank you for taking the time to share your thoughts with us.
by A verified traveler
Posted 12 Mar 2020
Great “resort feel” by the pool!! Old accommodations.
Comment from Hotel Management
16 Mar 2020 by Management, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 8 Mar 2020 on Hotels
Units were clean and tidy. Furniture and carpets were old but well maintained. Hoisekeeping was amazing as was customer service. Lots of room and a comfy home like feel. Great deal for the price.
Comment from Hotel Management
16 Mar 2020 by Management, Hotel Management
We appreciate your comments and are glad you found us to be a great value. We invite you back and hope to see you again very soon.
