Ratings based on 1,738 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 29 Apr 2024
Me encantó. Toda la propiedad es bonita y el Personal muy atentos y serviciales.
Comment from Hotel Management
30 Apr 2024 by Justin Ness, Hotel Manager, Hotel Management
Thank you for staying with us. We hope to see you again soon.
by A verified traveler
Posted 29 Apr 2024
Great place to stay to visit Universal. Great pool and fitness center
Comment from Hotel Management
30 Apr 2024 by Justin Ness, Hotel Manager, Hotel Management
Thank you for staying with us. We hope to see you again soon.
by A verified traveler
Posted 29 Apr 2024
Very nice property, staff were kind and the rooms were clean and well stocked. Plumbing was off, sink water filled and took awhile to go down the drain. Breakfast bar had a nice variety and food was fresh. Overall this was a great stay!
Comment from Hotel Management
30 Apr 2024 by Justin Ness, Hotel Manager, Hotel Management
Thank you for staying with us. We hope to see you again soon.
by A verified traveler from Placentia
Posted 29 Apr 2024
The staff was really nice and the rooms were big and clean. Would stay there again.
Comment from Hotel Management
29 Apr 2024 by Jacob, Hotel Management
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Jacob, Hotel Management
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!
by A verified traveler
Posted 26 Apr 2024
Great place to stay
Comment from Hotel Management
28 Apr 2024 by Jacob, Hotel Management
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!
by A verified traveler from Freeport
Posted 25 Apr 2024
Comment from Hotel Management
26 Apr 2024 by Jacob, Hotel Management
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!
by A verified traveler
Posted 22 Apr 2024
Loved it
Comment from Hotel Management
23 Apr 2024 by Jacob, Hotel Management
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!
by A verified traveler
Posted 22 Apr 2024
My room was very dirty
Comment from Hotel Management
22 Apr 2024 by Jacob, Hotel Management
Thank you for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios, as it helps us to improve the overall experience that we provide for our current and future guests.We do sincerely apologize if your stay was anything less than satisfactory.If there is anything we can do for you, please do not hesitate to reach out to us at any time. Thank you again for staying with us, and we hope for the chance to serve you again the next time you're visiting Orlando!
