Ratings based on 1,321 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Great propert
by A verified traveler
Posted 30 Apr 2024
Fantasy World Resorts was absolutely amazing we love the water slides, pool, and hot tub. I loved that we where able to eat at our hotel but also had so many options around if we choose to eat our.
by A verified traveler
Posted 30 Apr 2024
We felt safe. Two female adults and a child. Very comfortable. Needs more supplies and asked for more and received items with no questions asked.
by A verified traveler
Posted 27 Apr 2024
The service is great, he used my name at check in and got checked in early. Lazy river needs some attention but still was nice. I will be back.
Comment from Hotel Management
29 Apr 2024 by General Manager, Hotel Management
Dear Monica,Thank you for sharing your experience with us! We're glad you appreciated our great service, especially the personal touch of using your name at check-in. While we're pleased you enjoyed the lazy river, we'll certainly address any attention it may need. We're excited to welcome you back for another enjoyable stay at FantasyWorld Resort!Manager
by A verified traveler
Posted 26 Apr 2024
We were greeted my Melanie “Not Molly” and our stay along with her service was extraordinary, kind and welcoming. Well done not Molly, because of you we will be back.
Comment from Hotel Management
26 Apr 2024 by General Manager, Hotel Management
Dear Phillip,Thank you for sharing your experience! We're thrilled to hear that Melanie provided extraordinary service during your stay. Her welcoming and kind approach is a great example of the high standards our team strives to uphold. We look forward to welcoming you back, and we'll be sure to pass your compliments along to Melanie!Manager
by A verified traveler
Posted 25 Apr 2024
I loved the washer and dryer in the room and all the conveniences of home. I do think a bigger coffee pot would be great and possibly a retractable clothes line in the screen room as an option for hanging the pool towels and swim suits. Also our room had a broom but no dust pan, made tiding up tricky. The bed was comfy slept amazing every night there. The pool and lazy river were amazing.
Comment from Hotel Management
27 Apr 2024 by General Manager, Hotel Management
Dear Michelle,It was such a pleasure having you join us recently! We're delighted our well-appointed accommodations suited your needs well, and we appreciate you mentioning our comfortable beds and excellent amenities. Your feedback regarding the aspects of your stay that could have been even better is gratefully received and allows us to continually review and improve guest satisfaction. Thank you for your kind words, and we look forward to your return!Manager
by A verified traveler
Posted 25 Apr 2024
Resort was great and easy with small kids. Only downfall was that the slides were closed our last few days there with no real explanation (I’m assuming not enough staff)
Townhouse itself was great. Loved the screened patio and the easy parking. Close to everything.
Comment from Hotel Management
26 Apr 2024 by General Manager, Hotel Management
Dear Stella,Thank you for sharing your experience at FantasyWorld Resort. We're glad our townhouse and amenities, such as the screened patio and parking, made your stay enjoyable. It's also wonderful that our location provided easy access to nearby attractions. However, we apologize for the inconvenience caused by the slides being closed and the lack of communication about this issue. We are working to ensure clearer communication to enhance our guests' experiences. Your feedback is appreciated, and we look forward to welcoming you and your family back for another great stay.Manager
by A verified traveler
Posted 24 Apr 2024
The value is very good for the money! Had a blast on the lazy river, and in the pool! We agreed that the yellow water slide is super scary, and the staircase to the water slides smells a little like pee. Also the tap water doesn't taste good. But everything else was fantastic!!!!
Comment from Hotel Management
25 Apr 2024 by General Manager, Hotel Management
Dear Jed,Thank you for being our guest at FantasyWorld Resort and for taking the time to share your five-star review and valuable feedback! While we are sorry your stay wasn't perfect, we are delighted to hear how much fun you had. Our team constantly strives to make improvements, so we will be sure to review both your positive and constructive comments. It was a pleasure having you here, and we look forward to welcoming you back for many more memorable getaways.Manager
by A verified traveler
Posted 24 Apr 2024
Liked the comfort, amenities and cleanliness.
Comment from Hotel Management
25 Apr 2024 by General Manager, Hotel Management
Dear Carmen,Thank you for choosing FantasyWorld Resort to host your stay! Your kind words recognizing our amenities and attention to cleanliness are greatly appreciated. We look forward to welcoming you for another exceptional stay in the future!Manager
by A verified traveler
Posted 22 Apr 2024
This is my go to stay with my family. I have 4 children ranging from 19-4 years old and have been going her for the past 5 years. I love it.
Comment from Hotel Management
25 Apr 2024 by General Manager, Hotel Management
Dear Vanessa,Your feedback is greatly appreciated! Impressing every guest with a wonderful experience is our top priority, so we're thrilled you can count on us to go above and beyond for you. Thank you for choosing FantasyWorld Resort to host your stay.Manager
