Ratings based on 1,740 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Sandston
Posted 17 Jun 2024
this hotel is the best! clean, safe, the staff was very friendly and the breakfast was the perfect start to our day. anywhere we wanted to go on disney property was just a 10-15 minute ride away. this was my second stay here and i will definitely be back!
Comment from Hotel Management
17 Jun 2024 by Front Desk Supervisor, Hotel Management
Thank you for the feedback! Have a great day!
by A verified traveler
Posted 15 Jun 2024
Breakfast was amazing each day!
Comment from Hotel Management
15 Jun 2024 by Front Desk Supervisor, Hotel Management
Thank you for the feedback! Have a great day!
by A verified traveler
Posted 15 Jun 2024
It was okay.. we stayed for the shuttle didn’t get to use it , it was always booked so had to Uber the whole 8 days we stayed..
Comment from Hotel Management
15 Jun 2024 by Tina, Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
by A verified traveler
Posted 14 Jun 2024
Tina at the front desk was exceptional. The best customer service I had the whole time I was in Florida.
Comment from Hotel Management
14 Jun 2024 by Front Desk, Hotel Management
Thank you for your feedback. We are glad you enjoyed your stay.
by A verified traveler
Posted 13 Jun 2024
Very cleaned and quiet room, breakfast options are varied highly quality foods.
Comment from Hotel Management
14 Jun 2024 by Tina, Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.
by A verified traveler
Posted 13 Jun 2024
Great hotel right next to Disney. Great amenities and hot breakfast in the morning. Would stay again!
Comment from Hotel Management
14 Jun 2024 by Tina, Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.
by A verified traveler
Posted 13 Jun 2024
Convenient, clean, comfortable and affordable.
Comment from Hotel Management
13 Jun 2024 by Victoria, Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
by A verified traveler
Posted 12 Jun 2024
My wife and I just left this hotel. The facility was very clean, but there’s one thing that really bothers us. The mattress was not comfortable at all. It was very hard,
Comment from Hotel Management
13 Jun 2024 by Victoria, Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
14 Jun 2024 by Tina, Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.
by A verified traveler
Posted 12 Jun 2024
This property is amazing super super clean staff. Excellent service I couldn’t ask for a better place. I’m so so happy.
Comment from Hotel Management
13 Jun 2024 by Victoria, Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
