Ratings based on 8,624 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Parking
Comment from Hotel Management
4 Jun 2024 by Jose Colon, Hotel Management
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Jose Colon, Hotel Management
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.
by A verified traveler
Posted 1 Jun 2024
We enjoyed the trip
Comment from Hotel Management
4 Jun 2024 by Jose Colon, Hotel Management
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.
by A verified traveler
Posted 31 May 2024
This hotel does the job if you are staying for one night but I wouldn't stay more than that. The hotel building is outdated, bathrooms are old, and the toilet barley functions. The staff was nice enough and the breakfast buffet was alright, nothing exceptional.
by A verified traveler
Posted 31 May 2024
I just want to give a shout out to Alejandra, at the front desk! The moment I walked in, she had a smile on her face. I was a little bit early for check-in. I wasn’t feeling well and was a bit jetlagged. She made sure that I got checked in right away so I could rest. I was at the property for three nights, each time I came down to the front desk, and Alejandro was working, she had a smile on her face, with a great positive attitude. She made my stay even better!
Comment from Hotel Management
4 Jun 2024 by Jose Colon, Hotel Management
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
4 Jun 2024 by Jose Colon, Hotel Management
Thank you so much for your review and score of our resort. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond our guest expectation as part of our Doubletree culture and guest satisfaction. We appreciate you staying with us. Please come visit us again.
by A verified traveler
Posted 31 May 2024
Love this hotel. We try to book it whenever we go to Orlando, which is usually once a year. Very convenient location. Breakfast buffet is great and has so many options. Several game options to keep little ones busy.
Comment from Hotel Management
4 Jun 2024 by Jose Colon, Hotel Management
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.
by A verified traveler
Posted 31 May 2024
The property is well maintained. The room are slightly outdated but overall functional. The only downfall is there is no other transportation to get there from the airport other than lyft or uber. They have a shuttle but don't allow it to drop you off anywhere else except SeaWorld.
Comment from Hotel Management
4 Jun 2024 by Jose Colon, Hotel Management
Thank you for your review. I sincerely apologize that we were not a 10 during your stay with us. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond for our guests. With 1,000+ guest rooms including Suites, Jr. Suites, and Studios, we feel confident we have something for each guest. Please come back and see us again soon. We will work hard to keep you coming back!
by A verified traveler
Posted 31 May 2024
The property was very beautiful, clean and peaceful. The downside was the breakfast buffet was almost empty when we arrived. The staff was bringing things out but several dishes were still empty.
Comment from Hotel Management
4 Jun 2024 by Jose Colon, Hotel Management
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.
by A verified traveler
Posted 30 May 2024
Nice place to stay
Comment from Hotel Management
4 Jun 2024 by Jose Colon, Hotel Management
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.
