Ratings based on 761 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Ghh
by A verified traveler
Posted 1 May 2024
Our toilet leaked in our bathroom & into our sleeping room. We finally got a new room after we were there for 3 days. Hot tub was broken. Was hot but no bubbles. We had a lizard in our room. A lot of extra fees added to bill. Probably will not stay there again.
Comment from Hotel Management
1 May 2024 by Customer Service, Hotel Management
Elaine, it's disheartening to learn about the challenges with the bathroom facilities and your encounter with an unwelcome guest in your room. Any inconvenience regarding the melting pot functionality is regrettable. We will relay your concern about additional expenses to our team for transparent and clear billing processes. Please consider giving us another chance to better serve you in the future.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
1 May 2024 by Customer Service, Hotel Management
Jenny, thank you for your high rating for Delta Hotels by Marriott Orlando Celebration. We're thrilled you've favored our hospitality and found satisfaction in your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit.
by A verified traveler
Posted 30 Apr 2024
The resort was great, just we had to pay forr extra stuff
Comment from Hotel Management
30 Apr 2024 by Customer Service, Hotel Management
Charmaine, it's always delightful to hear when our guests enjoy their stay. Yet, we understand how additional costs can impact one's experience. We try to be transparent about these fees during the booking process. That said, we appreciate your input as it helps us improve upon our guest experience. We hope to serve you again in the future.
by A verified traveler
Posted 29 Apr 2024
Checked into hotel after a long travel day to be told the hotel over booked and no room was available. Were moved to another property with a full size bed and sofa bed for 4 adults when the original booking was for 2 queen beds.
Comment from Hotel Management
29 Apr 2024 by Customer Service, Hotel Management
Stephanie, we regret hearing about the inconveniences regarding the room allocation and the resultant adjustments you had. Please understand this situation is not a frequent occurrence and we strive to ensure all our guests have the most comfortable stay possible. We hope you'll grant us another opportunity to provide the quality experience we strive for.
by A verified traveler
Posted 27 Apr 2024
Beautiful property to stay at. Staff was wonderful!!
Comment from Hotel Management
28 Apr 2024 by Customer Service, Hotel Management
Jocelyn, thank you for sharing your delightful experience at Delta Hotels by Marriott Orlando Celebration! We're thrilled to hear that our magnificent property and our wonderful team members contributed to an excellent stay. We hope to have the opportunity to welcome you back soon.
by A verified traveler
Posted 27 Apr 2024
I didn’t like that I had no iron the towels was dirty and the sockets to plug my phones didn’t work only one
Comment from Hotel Management
27 Apr 2024 by Customer Service, Hotel Management
Kim, we are disappointed to hear about the issues you encountered during your stay. It's clear that there were challenges with the room amenities and cleanliness, which is not indicative of the standard we aspire to provide. We appreciate your feedback as this helps us to correct and improve our services. We truly hope for another opportunity to provide a much improved experience in the future.
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
27 Apr 2024 by Customer Service, Hotel Management
Thank you for the great rating, Yelina!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Delta Hotels by Marriott Orlando Celebration! We hope you plan on staying with us again soon!We're looking forward to your next visit!
by A verified traveler from Lake in the Hills
Posted 25 Apr 2024
Nice staff. The parking area was too dark felt unsafe
Comment from Hotel Management
25 Apr 2024 by Customer Service, Hotel Management
Kari, it's delightful to know you found our team members at Delta Hotels by Marriott Orlando Celebration amiable. We're determined to provide our guests with an exceptional experience, and your feedback concerning the lighting in the parking area is appreciated. It is an aspect we continually monitor for improvements as we fully respect our guests' safety. Thank you for your thoughtful review.
by A verified traveler
Posted 23 Apr 2024
room floor was dirty. Bathtub curtain, dirty and small. Ice machine was terrible!! completely dirty with mold all over. Floor was completely wet. Definitely will never dyay there again. With what I was charge I expected a little more.
Comment from Hotel Management
23 Apr 2024 by Customer Service, Hotel Management
Carmen, we regret to learn that your stay did not meet your expectations. It's disappointing to hear about the issues you encountered with cleanliness and the ice machine. Your feedback will be shared with our team members to improve the overall guest experience. We hope you’ll give us an opportunity to better serve you in the future.
