Ratings based on 1,344 Verified Reviews
2.9 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
Thanks
by A verified traveler
Posted 30 Oct 2024
by A verified traveler from Nassau
Posted 29 Oct 2024
I liked everything about this property. Staff friendly, helpful and courteous.
by A verified traveler
Posted 28 Oct 2024
The hotel is clean outside but poorly lit outside not a great area. The lady at the front desk was not friendly and did not inform me the phones were down. I was traveling with a disabled person and she was not accommodating. The room floor was disgusting I couldn’t take my shoes off. Floor was wet dirty and the curtain is not in properly felt uncomfortable. Didn’t ask for a room change because I am traveling with a disabled person. Never again
by A verified traveler
Posted 28 Oct 2024
Paint was peeling, toilet paper holder was broken, room was extremely musty smelling and the carpet felt soggy.
by A verified traveler
Posted 22 Oct 2024
This property gave me the skeeves from the moment the front desk employee scanned 2 key cards but only gave me one. My husband was waiting in the car and when we got to the room with our child, it smelled moldy and dank. I wiped the high touch surfaces and they were filthy. The carpet was discolored in several spots and the metal bases of the lamps had visible rust spots indicating long term moisture issues in this ADA room. We walked back to the desk within 15 minutes of arriving and requested a refund. We were offered another room with the explanation that since the storms they were having problems with some rooms. This was obviously long term conditions and so we declined a room replacement.
by A verified traveler
Posted 21 Oct 2024
Needs some work.
by A verified traveler
Posted 18 Oct 2024
It’s a nice hotel but the lighting in my room was out. I asked the guy to change the room. He told me they don’t do that so I wouldn’t recommend going back there cause as customers we should be able to change the room if we don’t like it.
by A verified traveler
Posted 15 Oct 2024
by A verified traveler
Posted 15 Oct 2024