Ratings based on 33 Verified Reviews

4.0 out of 5
100% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Very Easy to obtain rental thru Expedia. Lovely home and had stocked amenities.
Comment from Hotel Management
29 Apr 2024 by Lisa, Hotel Management
We are very happy to hear you enjoyed your stay with us. Please come see us again.
5 out of 5
by A verified traveler

Shine 100%

Posted 26 Feb 2023 on Hotels
Amazing place to stay! Shine was very responsive and helpful and the house was very clean and nice. Lisa is great!
Comment from Hotel Management
27 Feb 2023 by Lisa, Hotel Management
Thank you for this amazing review and kind words. We are thrilled to see you enjoyed your stay with us. Please come see us again.
5 out of 5
by A verified traveler

Posted 19 Feb 2023 on Orbitz
You get way more room than a hotel for the same price. The area is gated and safe. This was my first house rental and was by far the best vacation I’ve had. I would definitely rent here again
Comment from Hotel Management
20 Feb 2023 by Lisa, Hotel Management
Thank you for such a great review. We are so happy that your family enjoyed their stay with us. We would love to have you back.
3 out of 5
by A verified traveler

Posted 14 Feb 2023
The house is nice and I would suggest to put the TV on the wall. We had a hard time and it is outdated. Also, the limited garbage was a problem for us. What’s the point of paying for cleaning fees if you guys expect the house to leave it as we found it
Comment from Hotel Management
14 Feb 2023 by Lisa, Hotel Management
Thank you for the review. The house has two very large cans. One can is for the recycles and the other is for the garbage. The county picks up the both cans once per week. If you put the cans to the road on the required day then it should not be a problem. Unfortunately we have no control over that as this is a county pick up. When we say leave the house as you found it, it is implied nothing is broken, not moving furninture and things like this. We only ask that if you have time to start a load of laundry for the cleaner. We do not require you to do this though. With that said, we hope you enjoyed your stay and come back to see us again.
3 out of 5
by A verified traveler

Posted 3 Nov 2022
This house was in a good location in a nice neighbourhood. The house was large and spacious. When we arrived, the house was not clean. The pool floor and deck were dirty. We had to hose down the deck, as there was dirt and not just debris on it. We found dirty socks left in the living room. This tells me they only did a quick sweep of the house. The dishes in the cupboard were still wet - some dirty. This is disappointing given we are required to pay a cleaning fee. We cleaned the house when we left so I expect it won't get a thorough cleaning again. The furniture and decor are dated. The sink in the main bath has rust stains. There are lots of towels, pot cloths, dish towels, etc at the house. I hope they see this and switch cleaning companies. We had the pool heating, and it worked well.
Comment from Hotel Management
4 Nov 2022 by Lisa, Hotel Management
Thank you for your review on your recent stay with us. We will definitely speak with the cleaning crew on some of your points above. However we do have an inspector to check after the cleans too. I honestly never get complaints on the cleans of our homes. We have been using the same company for several years. I am happy to advise the owner of the decor comments...but the decor is as seen in the photos when you booked. The pool is professionally cleaned once per week and the house does have a skimmer net to collect debris in between cleans. I have checked our records and the other contact with had with you was regarding adding the pool heating...we do wish you would have mentioned your concerns to us then. With all of that said, we do hope you enjoyed your stay with us and come see us again.
5 out of 5
by A verified traveler from Jordan

Posted 5 Apr 2022
Our stay at this property was very enjoyable. It felt like a home away from home in a nice, quiet and safe neighborhood located within driving distance of local attractions. The house is spacious, the beds are comfortable and the private pool in the back was clean and refreshing. The washer and dryer unit was very convenient so we were able to return home with suitcases full of clean clothes. The property manager was professional and courteous and sufficiently answered my questions prior to the trip. We stayed mid March so pool was a little cool but still refreshing. I have no complaints and would definitely stay there again.
Comment from Hotel Management
7 Apr 2022 by Lisa, Hotel Management
Wow. Thank you for the great feedback. We are so happy to see you enjoyed your stay with us. Please come see us again. You are welcome anytime!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Sep 2021
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Aug 2021 on Travelocity
5 out of 5
by A verified traveler

Posted 7 Aug 2021 on Travelocity
Our stay at this property was very enjoyable. It felt like a home away from home in a nice, quiet and safe neighborhood located within driving distance of local attractions. The house is spacious, the beds are comfortable and the private pool in the back was clean and refreshing. The ample kitchen with its appliances and cookware made it possible for me to prepare home cooked meals for my kids rather than constantly eating out, thereby saving money. The washer and dryer unit was very convenient and enabled us to return home with suitcases full of clean clothes. The property manager was professional and courteous and sufficiently answered my questions prior to the trip. I have no complaints and would definitely stay there again.
Comment from Hotel Management
8 Aug 2021 by Lisa, Hotel Management
Thank you for the detailed review on our property. We are so appreciative that you took the time to let us know about your stay. We are so happy to hear you enjoyed your stay. Please come see us again.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jul 2021