Ratings based on 3,218 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Caribe is an excellent place to stay with convenient access to Disney Parks and plenty of dining options. One issue is that they seem to hold a lot of events there which makes it extremely challenging for hotel guests to find parking. Also if you’re staying in a lower level room the music coming from the pool area can tend to get loud.
Comment from Hotel Management
1 May 2024 by AP, Guest Services, Hotel Management
Dear Christine,Thank you for taking the time to provide feedback on your recent stay. We are glad to hear that you enjoyed your stay at Caribe Royale Orlando and found our location convenient for accessing Disney and dining options.We apologize for any inconvenience caused by the events and the noise from the pool area. Your comments have been shared with the appropriate department leaders so they may be addressed.We appreciate your feedback and hope to welcome you back soon!
by A verified traveler
Posted 30 Apr 2024
Good
Comment from Hotel Management
30 Apr 2024 by AP, Guest Services, Hotel Management
Dear Umair,Thank you for the 5-star review! We are glad you had a great experience staying with us, and we truly appreciate your feedback. Thank you for choosing Caribe Royale Orlando and we look forward to welcoming you again soon!
by A verified traveler
Posted 30 Apr 2024
Stayed at this resort multiple times.
Great staff and accommodations.
Comment from Hotel Management
30 Apr 2024 by AP, Guest Services, Hotel Management
Dear Dalva,Thank you for your review! We are delighted to hear that you enjoyed your stay with us each time. Your feedback and loyalty are truly appreciated. Thank you for choosing Caribe Royale Orlando. We look forward to welcoming you back for many more visits in the future!
by A verified traveler from Surprise
Posted 30 Apr 2024
It was an amazing place to stay too bad. We have to go home.
Comment from Hotel Management
30 Apr 2024 by AP, Guest Services, Hotel Management
Dear Abner,Thank you for your positive review! We are thrilled to hear that you had an amazing stay with us. Your feedback is greatly appreciated. Thank you for choosing Caribe Royale Orlando. We hope to welcome you back soon for another fantastic stay!
by A verified traveler
Posted 29 Apr 2024
We enjoyed our stay!
Comment from Hotel Management
30 Apr 2024 by AP, Guest Services, Hotel Management
Dear Larry,Thank you for your positive review! We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back to Caribe Royale Orlando soon!
by A verified traveler
Posted 29 Apr 2024
Place was great
Comment from Hotel Management
29 Apr 2024 by AP, Guest Services, Hotel Management
Dear Christopher,Thank you for your positive review! We are delighted to hear that you enjoyed your stay at our resort. Your feedback is greatly appreciated. Thank you for choosing Caribe Royale Orlando. We look forward to welcoming you again soon!
by A verified traveler
Posted 29 Apr 2024
The new tennis courts are really nice. When we arrived it would have been nice to be informed of what’s available to enjoy ie., bikes, rentals etc.,
Love the decor and cleanliness and renovations.
I didn’t like the ducks swimming in the pool but otherwise, great location to take free shuttle.
Comment from Hotel Management
29 Apr 2024 by AP, Guest Services, Hotel Management
Dear Julie,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the new sports court and our renovated decor. We apologize for any inconvenience caused by the ducks in the pool, and we appreciate your suggestions regarding informing guests about available amenities. Your comments have been shared with our leadership team so they may be addressed. Thank you for choosing Caribe Royale Orlando. We hope to welcome you back again soon!
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by AP, Guest Services, Hotel Management
Dear Salena,Thank you for the 5-star rating! We are delighted to know you had a wonderful experience staying with us. Thank you for choosing Caribe Royale Orlando and we look forward to welcoming you again soon!
by A verified traveler
Posted 28 Apr 2024
Great place
Comment from Hotel Management
29 Apr 2024 by AP, Guest Services, Hotel Management
Dear Giovanni,Thank you for your positive review! We are delighted to hear that you had a great experience staying at our resort. Thank you for your feedback and we look forward to welcoming you again to Caribe Royale Orlando.
by A verified traveler
Posted 28 Apr 2024
Clean room, close by Disney and Universal studio. The biggest issue is they charge you for even the coffee inside the room, nothing complementary. I was surprised that they charged me 35USD/day as they call it service fee which was not made clear during check in time. There’s absence of clarity at the front desk!
Comment from Hotel Management
29 Apr 2024 by AP, Guest Services, Hotel Management
Dear Abdulrahman,Thank you for taking the time to leave us a review. We are glad to hear that you found your suite clean and our location convenient for visiting Disney and Universal Studios. We apologize if our 35 daily resort fee was not made clear upon your booking process and check-in process. The resort fee is published on Expedia, as well as the resort's website and app. Rest assured that your feedback has been shared with our team for further review and improvement. Thank you for choosing Caribe Royale Orlando. We hope to have the opportunity to welcome you again in the future.
