Ratings based on 545 Verified Reviews

4.2 out of 5
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 May 2024
Stayed at this hotel for a few days. I arrived an hour or two earlier and was able to get a room straight away. I enjoyed the communication with the front desk via text. My room was cleaned throughout the entire stay which was great because you can never have enough of cleanliness. Also its a very walkable area which is a plus. Pool is available from 7am-6pm, the pool is on the smaller side but you can still get a swim and nice tan. Will definitely be returning.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 May 2024
5 out of 5
by A verified traveler

Posted 20 May 2024
Me and my sisters had so much fun staying here, it was clean and the staff was kind. It also had a lot around and universal was so close we could have walked :)
4 out of 5
by A verified traveler

Posted 19 May 2024
We will be back we enjoyed our stay
5 out of 5
by A verified traveler

Posted 19 May 2024
Beautiful rooms and smart rooms
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2024
5 out of 5
by A verified traveler

Posted 19 May 2024
the rooftop pool
5 out of 5
by A verified traveler

Posted 18 May 2024
The staff was great, Margarita at checkin was super friendly and super nice , the room was great had a view of universal park, the pool was great , the food at the pool bar was great :-) the parking at night was a little bad , but it was ok :-)
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 May 2024
5 out of 5
by A verified traveler

Posted 14 May 2024
Rooms were clean. They have a nice Indian/ Mediterranean restuarant in the lobby. We didnt get the chance to eat there, but did eat at the rooftop pool bar. First, the view was beautiful. Its a really nice setup. The burger was very good and a good price as well. Had some hummus and pita as well. The pool closes at 6 but the bar stays open until midnight. Great happy hour prices at the bar. Rooms were comfy and clean. Every employee we spoke to was friendly and polite. I will stay here again in the future.
Comment from Hotel Management
14 May 2024 by Andres FD, Hotel Management
Thank you so much for your good thoughts on us, we will be always at your service anytime, See You!