Ratings based on 982 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
The person at the front desk was rude and ugly. Said they weren’t feeling well.
Comment from Hotel Management
4 Jun 2024 by Edgar, Hotel Management
Thank you for your feedback. We are working hard to address your concerns.
by A verified traveler
Posted 31 May 2024
Clean rooms updated for the most part. Pool area needs some work but it is very clean just need to update the pool as far as the tiles and surrounding area. Loved how convenient it was for getting to Old Town and surrounding areas as well
Comment from Hotel Management
31 May 2024 by Edgar, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 28 May 2024
Room was great, needed a biger fridge, property was nice, staff could use improvement. They were nice but rarely greeted you, or looked up from their phones. Good if you just wanted to be left alone. The location was great, lots of places to walk too.
Comment from Hotel Management
29 May 2024 by Edgar, Hotel Management
Thank you for your feedback. We are working hard to address your concerns.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
30 May 2024 by Edgar, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 25 May 2024
We been coming to this resort for a few years now always is like home
Comment from Hotel Management
25 May 2024 by George Girgis, Hotel Management
thank you so much for the feedback.
by A verified traveler from lk worth
Posted 23 May 2024
This a a cozy little property.
Comment from Hotel Management
24 May 2024 by George Girgis, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 22 May 2024
Clean and quiet.
Comment from Hotel Management
22 May 2024 by Edgar, Hotel Management
Thank you for your great rating! It's highly appreciated!
by A verified traveler
Posted 20 May 2024
Our favourite place in Kissimmee. Old town is 1 minute walking distance
Comment from Hotel Management
21 May 2024 by Edgar, Hotel Management
Thank you for your great rating! It's highly appreciated!
by A verified traveler
Posted 19 May 2024
Convenient. Crazy spacious. Didn’t expect a washer/dryer for what I paid. And a kitchen. And a living room. And a hot tub! If you’re in a budget you’re going to get more than you bargained for.
Comment from Hotel Management
21 May 2024 by Edgar, Hotel Management
Thank you for your great rating! It's highly appreciated!
by A verified traveler
Posted 19 May 2024
Nice rooms and spacious. Negative is house keeping knocks too early even when it's not time to check out yet. The kids were scared someone was trying to enter the room in the morning.
Comment from Hotel Management
21 May 2024 by Edgar, Hotel Management
Thank you for your feedback. We are working hard to address your concerns.
