Ratings based on 151 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
No wifi and restaurant and bar closed most of the
Posted 11 Nov 2022 on HotelsNo wifi in rooms and only in reception.. bar and restaurant closed most evenings .. pool closed .. Access to wifi was a real problem for me and needing to sit in reception to do my work was very inconvenient.
Furniture in rooms very uncomfortable.. Located in a good area but this time of the year most places are closed
by A verified traveler
Posted 28 Jul 2022
I liked the staff in the lunch/dinner rooms. Always friendly. Not all reception staff were friendly. Why do they allow dogs? Dog poo all around perimeter of building and incessant barking from one particular dog on a couple of nights. Young lad smoking around pool and rolling a joint, told by one of the managers to smoke it in the area at the back of the pool. Have stayed here previously and I feel like the place is not as good as it was. The pool area was not particularly clean and the pool didn’t appear to be cleaned regularly.
by A verified traveler
Posted 11 Dec 2021
We have a great time in this property. Two bedroom apartment was great stay with the ocean view. Spacious and well equipped with kitchen utensils and a great balcony. Off season stay in December was very quiet as we were looking for.
by A verified traveler
Family Break- nice but things could be better!
Posted 11 Jul 2021 on HotelsThe hotel is located beautifully, just beside two amazing and safe beaches. The hotel is in need of some TLC, overall it was ok, we stayed as a family of 4,kids lamented the lack of WIFI but it was welcomed overall! The most frustrating thing was the hotel is advertised with a restaurant and breakfast facilities. There is no food available onsite!! Staff in the main are really nice and the ladies on the front desk are very helpful. While COVID standards are placed in plain site, there is little or no observance. Hand sanitizer is placed around the property, however, most were empty for the 7 days we were onsite, little or no social distancing around the pool and zero enforcement in place. Despite all of these things, we would stay again!
Comment from Hotel Management
12 Aug 2021 by Gerencia, Hotel Management
Muchas gracias por su comentario.
by A verified traveler
Posted 28 Oct 2019 on Hotels
by A verified traveler
Posted 14 Jul 2019
by A verified traveler
Posted 9 Jul 2019
Pool well looked after. However extremely loud music day and evening till after midnight. People/staff messing in pool until 1am. Remove all yr own rubbish to local collection point(not on grounds)mop/sweep and change yr own beds and . Younger staff clueless! Some other slightly older staff very nice. Broken patio door/wardrobe door/lamp/rusty fridge/couches in hallways. Was given tiolet roll in hallway to take to our room as they dont replace it. I cannot believe how this place has changed since a few yrs ago.
by A verified traveler
Posted 7 Jan 2019
It is a lovely spacious apartment with a wonderful view. Great having a kitchen for ourselves to be self sufficient when visiting family nearby. Excellent parking.
Comment from Hotel Management
26 Feb 2019 by Manager, Hotel Management
Dear Customer,
Thank you for your comments. I am very happy to hear that you have enjoyed your stay with us.
I hope your next stay is around the corner. Call us if there is something we can help you with.
Best regards!
Recommended
for Everyoneby A verified traveler from UK
Nice hotel you have to walk to the beach
Posted 15 Sep 2017The room was clean and tidy the room didn't get changed in the week i was there it a ten minute walk to the beach and you have to walk up the hill to get back to hotel not a problem for able people.
by A verified traveler
Posted 31 Aug 2017
First room had a certain sewage smell and cockroaches.
reception staff are not monitored in any way.
Breakfast, stale pastries etc...
Outside reception area no one cleans anything, overflowing bins, cig butts dirty tables full of used glasses,,
I would never recommend or return to this hotel to anyone
*Hotel was full so its not like they have no income to improve the structure etc....
Manoli Hotels is racking in the Euros and spending it somewhere else but not @Apartamentos Palmera Beach.
