Ratings based on 938 Verified Reviews

3.8 out of 5
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2024
4 out of 5
by A verified traveler

Posted 28 May 2024
Don’t be fooled by the first picture, this is NOT the hotel. It is the castle close by. The hotel has a very unremarkable store front on the street that easily passed by. The interior is well done and cute. Our room was well suited for our needs as family of four traveling. There is NO A/C and only a small fan provided air for circulation from the windows that barely opened. The hotel has a great location and we lucked into parking right around the corner at the police station for $36 for 18 hours. There are many restaurants close by with a lot of dining options. The brand new park that is just up the river is absolutely fantastic if you have young children. We spent hours there. The staff was nice and the check the fastest I have ever done! Breakfast was nice, but basic. The crepes were a HUGE hit.
5 out of 5
by A verified traveler

Posted 12 May 2024
Stayed for one night having booked the standard twin room. Initial room room was very small and more a single sized room. Spoke with reception who quickly changed the room to a more appropriate larger room. Good service from reception and quickly resolved our issue. Room was clean and bed comfortable. Good location close to the castle and lots of restaurants around to choose from. Street parking closeby and a supermarket just down the road.
5 out of 5
by A verified traveler

Posted 5 May 2024
A nice welcome at check in, spotlessly clean room with a good shower and comfortable bed. Short walk to the railway and bus station, also Örebro Castle within walking diatance. The hotel provides a very nice self service breakfast which was included. Would thoroughly recommend.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jun 2023
2 out of 5
by A verified traveler

Posted 28 Jun 2023 on Hotels
Ordered a room with two single beds, was assigned a room with a double bed. Hotel staff made minimal efforts to rectify the mistake.
5 out of 5
by A verified traveler

Posted 13 May 2023
The property was well maintained the staff were friendly. Location is convenient.
Comment from Hotel Management
13 May 2023 by First Hotel, Hotel Management
Hej Shane!Stort tack för din recension och varmt välkommen åter//Receptionen
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Aug 2022 on Hotels
4 out of 5
by A verified traveler

Posted 7 Jul 2022 on Hotels
Comment from Hotel Management
13 Jul 2022 by Receptionen, First Hotel Örebro, Hotel Management
Tack för att du valde att bo hos oss. Vi uppskattar din feedback.
5 out of 5
by A verified traveler

Posted 12 Jan 2022
It was easy to get to and there was always someone at the front desk to assist you or answer questions. The rooms were clean and comfortable!
Comment from Hotel Management
14 Jan 2022 by First Hotel Front Desk, Hotel Management
Thank you very much for your review! Welcome back!