Ratings based on 14 Verified Reviews
5.0 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2023
by A verified traveler
Should have been so much better….
Posted 5 Aug 2023 on HotelsThe hotel is nice enough, and it’s in a good location, but our stay was utterly ruined by dreadful customer service, specifically by the owner’s daughter, which was a real shame.
She was extremely confrontational and aggressive when I (very politely) raised an issue with her, which she had directly caused the previous day, and when I told her it had impacted my whole day, her answer was “well I had a bad day too, because of this incident, so we are the same!”
There was no hint of apology or shrewd of regret, despite my request to ‘put the matter behind us’.
Candidly, I feel she is desperately in need of training on how to deal with guests, which was an opinion voiced by another couple staying at the hotel too, who had a bad experience with her and found her to be overly direct.
When I told her I would not be returning to the hotel ever again, directly as a result of her attitude, she simply shrugged her shoulders and said “ok”. This is a pity as the rest of the staff were very pleasant, hard working and charming, but their efforts are undermined by the actions of this one person.
Comment from Hotel Management
6 Aug 2023 by Ana, Hotel Management
Despite our utmost efforts to assist you with all your requests regarding your daughter's accommodation, you have declined all of them. Eventually, you brought your daughter illegally to our hotel, and she used your room. When we informed you that your daughter cannot stay in our hotel as she was not registered as a guest, you did not take it well. We find this behavior unacceptable. Furthermore, you have threatened us with negative reviews, but rest assured, we are confident in the quality of our services, as evidenced by other reviews.According to the laws of the Republic of Croatia, an unregistered guest cannot stay in a hotel. We offered you the opportunity to spend time together in common areas, but you refused. Our advice for your future travels is not to expect your daughter to stay free of charge based on your ultimatums.
by A verified traveler
Posted 16 Jul 2023
Looking at my scores for this hotel you may wonder why such a low score re the staff . In fact it is only 1 member of the staff and the remainder of staff were 5 stars. Adrianna who was the front desk and team leader was abrupt , not helpful and only going thru the motions. On check in I had to wait for her to finish texting to complete my checkin process. She is Not a representative of what this fabulous establishment deserves. This hotel was by far the jewel of all hotels we stayed in Croatia which were numerous in number and in all locations. The room was spectacular, the views amazing, the breakfast menu and location was breath taking . You are even allocated a personal cabana for 2 right on the water. Don’t look elsewhere other that this establishment
by A verified traveler
Posted 8 Jun 2023
Amazing hotel, we absolutely loved the fact that we could dine at the hotel restaurant with the sea lapping right next to us and the food was gorgeous!
by A verified traveler
Posted 5 Oct 2022
Well appointed rooms. Just 40 paces to the sea. You have your own reserved cabana on the beach, next to the sea-side bar and restaurant.
by A verified traveler
Posted 16 Aug 2022
This place is at a spectacular location right next to the sea overlooking Korčula island. Old monastery turned into lovely 6 room hotel. There is a wonderful restaurant just outside on the main promenade by the sea. What truly stands out is the human factor - Adrijana, the owner's daughter and multitasking phenomenon will make sure everything you need is taken care of immediately.
by A verified traveler from Tulsa
Posted 26 Oct 2021
Incredible boutique hotel on the water in Orebic. Charming ambiance in a renovated church from the 14th century. Large beautiful rooms, unique decor, impeccably clean. Family staff were gracious and the food was abundant including delicious, fresh seafood. A real gem. Be sure to get directions if driving. Google maps could not find a street to access the hotel.
by A verified traveler
Perfect spot
Posted 20 Oct 2021 on HotelsAmazing romantic location next to the sea and the room was delightful and spacious
by A verified traveler
Posted 20 Aug 2021 on Hotels
Lovely hotel with good restaurant and friendly service.
by A verified traveler
Posted 19 Oct 2023 on Hotels
