Ratings based on 976 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
We enjoyed the location super handy to the MRT and the Botanical Gardens. We felt the dining was overpriced and chose not to eat at the JEN. The pool was great to cool and relax and the gardens surrounding the pool complex. The interior needs to be updated in the bedrooms looking rather tired. Still a great place to say for a short visit to Singapore.
by A verified traveler from Christiansted
Posted 27 Apr 2024
We loved the amenities and the convenient location with proximity to Tanglin Mall.
by A verified traveler
Posted 25 Apr 2024
Wish the slipper is not reusable. Slipper should thrown away or let the guest to take it home due to the hygienist. Some people have smell feet or injury in which can transfer the disease. Can the hotel let me know if they throw the slippers away or reused them?
by A verified traveler
Posted 24 Apr 2024
Received a VIP
Benefit of upgraded room.
Close to transit and mall
Very convenient.
by A verified traveler
Posted 23 Apr 2024
Very good location near to malls, MRT and downtown area.
by A verified traveler
Posted 20 Apr 2024
Great place to stay! Staff was extremely friendly and even offered a birthday gift for celebration. Close to the MRT as well. Clean room and bathroom.
by A verified traveler
Posted 15 Apr 2024
Room Service are excellent!
by A verified traveler
Posted 6 Apr 2024
Very convenient location and exceptionally pleasant and capable staff (especially our room maid).
by A verified traveler
Posted 2 Apr 2024
Convenient location
by A verified traveler
Posted 2 Apr 2024
The hotel's location (near Orchard Road, the Botanic Garden, Tanglin Mall, and an MRT station) is its biggest asset. But the hotel itself is quite nice as well.
