Ratings based on 993 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
Really enjoyable stay right from the start- staff was great - room comfy- bed a little too soft/ broken in but hey. Food at bar good - sandwiches/ wings- bar food. Conveniently located 5 minutes from airport and car rental. Convenience store inside for odds and ends. Bars and beach restaurants across the street. Will stay again on next trip and mix it up with a night or 2 at Palm Beach.
Comment from Hotel Management
30 May 2024 by Eduardo, Hotel Management
Dear Juan,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay from start to finish, and that our staff, comfortable rooms, and convenient location all contributed to a memorable visit.Your feedback about our bar food and amenities is greatly appreciated, and we're delighted that you found everything to your satisfaction. It's fantastic to know that you'll be returning for another stay, and we look forward to welcoming you back soon. Don't hesitate to reach out if there's anything we can do to make your next visit even more enjoyable!
by A verified traveler
Posted 27 May 2024
The worker's at hotel was very nice and very helpful 👌 i ❤️ ARUBA.
Comment from Hotel Management
30 May 2024 by Eduardo, Hotel Management
Dear Margaret,Thank you so much for your kind words! We're thrilled to hear that our team members made your stay enjoyable and that you had a wonderful time in Aruba. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back for another fantastic experience in the future!Warm regards,
by A verified traveler
Posted 26 May 2024
Bar food was limited and not very good. The wings were refrozen from the box. Hamburger was good.
Comment from Hotel Management
30 May 2024 by Eduardo, Hotel Management
Dear Mark,Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointing experience you had with our bar food during your recent visit.We regret to hear that the quality of our wings did not meet your expectations. Rest assured, we take your comments seriously and will address this issue with our kitchen team to ensure that our food meets the highest standards of freshness and taste.We are glad to hear that you enjoyed the hamburger, and we appreciate your positive feedback on that item.Your feedback is invaluable to us as we continuously strive to improve our offerings. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying dining experience.
by A verified traveler
Posted 25 May 2024
Property was average. The best part of the resort is the beach across the street. The staff was only friendly when you spoke Spanish. Rooms need to be upgraded.
Comment from Hotel Management
30 May 2024 by Eduardo, Hotel Management
Dear Sarita, Thank you for taking the time to share your feedback with us. We apologize that your experience did not meet your expectations during your recent stay.We appreciate your compliments about our beach access and acknowledge your concerns regarding the staff's language proficiency and the condition of our rooms. Please know that we are committed to providing excellent service to all our guests regardless of language spoken, and we will address this matter with our team.Furthermore, we want to inform you that we have plans for a full remodeling of our property at the end of 2024, which will include upgrades to our rooms to enhance the overall guest experience.We value your feedback and hope to have the opportunity to welcome you back in the future to showcase the improvements we've made.
by A verified traveler
Posted 24 May 2024
My ceiling was leaking water and I woke up to a puddle of water at foot of my bed!! No compensation was given just moved to another room and the curtains were dirty
Comment from Hotel Management
30 May 2024 by Eduardo, Hotel Management
Dear Dendra, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is invaluable to us as we continuously strive to improve our services.We regret the inconvenience caused by the ceiling leak and the cleanliness issue with the curtains. Please accept our sincerest apologies for any discomfort this may have caused. Rest assured, we take such matters very seriously, and we are actively working to address these issues.We want to inform you that at the end of 2024 and throughout 2025, we will be undergoing a full remodeling to enhance our facilities and ensure a more enjoyable experience for our guests. This includes addressing any maintenance issues to prevent situations like the one you encountered.We appreciate your understanding and patience during this time. Should you decide to give us another chance in the future, we would be honored to provide you with a superior stay.
by A verified traveler
Posted 20 May 2024
Overall liked it. Need to offer small face towels, matt for shower if requested. On premise food good. Need some music...mix up the type of music. Enjoyed my stay with family!
Comment from Hotel Management
30 May 2024 by Eduardo, Hotel Management
Dear Valerie,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay overall and that you found our on-premise food to your liking.Regarding your suggestions, we truly appreciate your insights. While face towels are not typically included in our standard amenities, our front desk and housekeeping departments are more than happy to provide them upon request. We will ensure that this information is communicated more effectively to our guests.Your feedback about offering a variety of music options is noted. We understand the importance of creating a welcoming atmosphere and will explore ways to enhance our music selection to cater to diverse tastes.We're glad to hear that you enjoyed your time with your family, and we look forward to welcoming you back for another pleasant stay in the future.
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
30 May 2024 by Eduardo, Hotel Management
Dear Anastasia,Thank you for choosing to stay with us! We're delighted to hear that you had a wonderful experience during your time here. We hope to welcome you back again soon!
by A verified traveler
Posted 14 May 2024
It’s a place just to lay your head
When I checked in I asked her for food and she directed me to hotel restaurant which was awful
If only she would have told me across the street had multiple bars and restaurants
Comment from Hotel Management
30 May 2024 by Eduardo, Hotel Management
Dear Jacqueline,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your recent stay. We regret to hear that the dining experience at our hotel restaurant did not meet your expectations.We appreciate your suggestion regarding nearby dining options across the street. It's worth noting that we also recommend various dining establishments in the area on our website. However, we will certainly take your feedback into consideration and aim to provide more comprehensive information to our guests about the dining choices in the vicinity.We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.
by A verified traveler
Posted 7 May 2024
Went for my 60th birthday and must say from front desk Liz to everything about the resort was amazing. Love the reflection bar restaurant across the street by the beach with happy hour. Will recommend staying here.
Comment from Hotel Management
9 May 2024 by Eduardo, Hotel Management
Dear Sandra,Thank you so much for celebrating your special milestone with us here at Talk of the Town! We're thrilled to hear that Liz and our entire team were able to make your 60th birthday getaway unforgettable.It warms our hearts to know that you enjoyed your time at Reflection Bar & Restaurant, soaking in the beach vibes and indulging in our happy hour specials. Your recommendation means the world to us!We hope to welcome you back for many more memorable experiences in the future.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
9 May 2024 by Eduardo, Hotel Management
Dear Lizeth,Thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic stay and awarded us with a perfect score.Your satisfaction is our top priority, and we're grateful for your support. If you have any specific feedback or if there's anything we can do to further enhance your future visits, please feel free to reach out.We look forward to welcoming you back for another excellent stay soon!
