Ratings based on 55 Verified Reviews

3.6 out of 5
79% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 May 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jun 2019
3 out of 5
by Jan D

Average hotel

Posted 6 Jul 2016 on Hotels
It was an average Hotel I would say.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff, clean hotel and good breakfast

Posted 2 Aug 2015 on Travelocity
Took this hotel while passing the Italy, Austria, Germany. Very friendly staff. Hotel is old but this is what you should expect in old Tirol village. It is well kept and clean. Good, or I should say very good breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant stay at this hotel near Bolzano

Posted 11 Jul 2014
Pros: Good central location
Good central location. Ability to watch the world soccer games! Good kitchen.
4 out of 5
by GP from London

This traveler left a rating score only Posted 11 Jan 2014 on Hotels
1 out of 5
by A verified traveler from South Africa

Terrible reception

Posted 7 Jan 2014 on Hotels
Very irritating to travel for hours and arrive at a hotel and receptionist does not even both to acknowledge your presence. We waited for 10 minutes while receptionist chatted on the phone. Rooms are tiny and we all came away with sinus problems so not sure how dusty rooms are. Bathroom was clean. Breakfast was okay. Disappointing after the lovely breakfasts we had at other hotels along our route. I would not stay there again.
5 out of 5
by A verified traveler

Great Family Stay

Posted 7 Jul 2012 on Hotels
The hotel was very nice with convenient parking. Close to Bolzano and the Strada del Vino. Unfortunately when we were there it was about 98 degrees and the hotel does not have air conditioning. The owner/manager was very kind and offered us passes to the nearby swimming pool - what a treat - we cooled off in the Aura Community Pool and playground. It was very nice and unexpected. A very pleasant stay for our family with two young children.
2 out of 5
by A verified traveler from Victoria, BC

It's a 'service' industry

Posted 1 Sep 2011
The staff seemed to resent having to look after us, hence the name for this review! The staff in the morning, when we were the only ones in the dining room, seemed to be making sure we weren't stealing or damaging anything. The egg cooker had no instructions and the sighs were very audible as the attendant demonstrated. NO AIR CONDITIONING, IN AUGUST!!!!! Located on main street of town, but needed to keep windows open because of above, LOTS OF STREET NOISE!!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Aug 2023