Ratings based on 237 Verified Reviews

3.2 out of 5
71% of guests recommend
3.1 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 23 Jul 2021
We didn’t get the room we reserved. Had gotten a non smoking room and it smelled like cigarette smoke. The room was disgusting, so dirty that we had to buy our own cleaning supplies, bed sheets and towels. The room key didn’t work so every day we had to get it rekeyed.
Comment from Hotel Management
9 Aug 2021 by Brand Experience Team, Hotel Management
Greetings Traveler, We are disappointed to learn that we fell short of your expectations. We take reports of poor cleanliness very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Denise L. #Team6
5 out of 5
by A verified traveler

Posted 10 May 2021 on Hotels
Comment from Hotel Management
29 Jun 2022 by Brand Experience Team, Hotel Management
Hi Bryce, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6
2 out of 5
by A verified traveler

Roach

Posted 26 Jan 2021 on Hotels
Comment from Hotel Management
27 Jan 2021 by Brand Experience Team, Hotel Management
Greetings Traveler, We are sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Denise L. #Team6
5 out of 5
by A verified traveler

Posted 15 Jan 2021
Comment from Hotel Management
29 Jun 2022 by Brand Experience Team, Hotel Management
Hi Traveler, Thank you for the perfect rating!! Maz K. #Team6
4 out of 5
by A verified traveler

Posted 27 Nov 2020 on Orbitz
Comment from Hotel Management
29 Jun 2022 by Brand Experience Team, Hotel Management
Hi Traveler, Thank you for positively rating your stay!! Maz K. #Team6
1 out of 5
by A verified traveler from Opelika, AL

Posted 3 Sep 2020 on Travelocity
Staff would not wear masks ! Surly when you asked them to. Small roaches in room , staff had personal vehicles parked in loading space. Very noisy at night, thin floors and walls . I will never stay there again!!!
Comment from Hotel Management
1 Oct 2020 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6
4 out of 5
by A verified traveler

Great stay

Posted 10 Aug 2020 on Hotels
Employees are very nice. Everything was clean in the room.
Comment from Hotel Management
1 Oct 2020 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Nancy Y. #Team6
4 out of 5
by A verified traveler

Posted 24 Feb 2020
Comment from Hotel Management
26 Feb 2020 by Nancy Y., Hotel Management
Thank you for positively rating your stay!! Nancy Y. #Team6
1 out of 5
by A verified traveler

Posted 20 Feb 2020
Comment from Hotel Management
26 Feb 2020 by Nancy Y., Hotel Management
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6
4 out of 5
by A verified traveler

Posted 6 Jan 2020 on Hotels
Comment from Hotel Management
26 Feb 2020 by Nancy Y., Hotel Management
Thank you for the positive rating!! Nancy Y. #Team6
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