Ratings based on 47 Verified Reviews

3.5 out of 5
79% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Excellent stay

Posted 21 Feb 2024 on Hotels
I had a one night stay at this hotel, good location at the top of the hill, comfortable stay.Restaurant staff was excellent specially Girl named Harman .She was so helpful and courteous and friendly.We asked her some food which was not on the buffet menu, but she done her best to please us
Comment from Hotel Management
14 Mar 2024 by Sterling Ooty Elk Hill, Hotel Management
Dear Guravtar,Thank you for sharing your positive experience with us! We are delighted to hear that you enjoyed your stay, found our location convenient, and had a comfortable experience. We are glad to know that Harman provided you with excellent service - we will make sure to pass on your kind words to her. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Sincerely,The Sterling Holidays Team
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Aug 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 May 2023 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 May 2022 on Hotels
5 out of 5
by A verified traveler from NEW DELHI

Posted 21 Nov 2021
Clean and nice place to stay
3 out of 5
by A verified traveler

Posted 21 Dec 2020
Limited resources and extremely expensive compare to services they provide.
4 out of 5
by A verified traveler

Would go back tomorrow

Posted 13 Feb 2020 on Hotels
Lovely hotel, good room except WiFi bit, only available in lobby, strange for a 4 star hotel The check-out is early (10:00am) Fantastic views of Ooty so it’s in a great location
4 out of 5
by A verified traveler

Posted 23 Nov 2018 on Hotels
The hotel was pleasant and a good location to explire the wider Ooty area. As a business traveller, I would have liked to have WiFi access in my room not just the hotel lobby. However, i do understand that this is a family hotel with a large number of time share properties. Staff were friendly and overall my stay was very pleasant.
4 out of 5
by A verified traveler

Posted 22 Nov 2018 on Hotels
Value for money. Lovely staff. Difficulties in working due to very limited WiFi
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Sep 2018 on Hotels
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