Ratings based on 81 Verified Reviews

4.3 out of 5
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 28 Feb 2024
Great Location and awesome view.
Comment from Hotel Management
2 Mar 2024 by Sakura Hotel Onomichi Ekimae, Hotel Management
Dear Douglass,Thank you for coming to Onomichi.We are glad that you liked our hotel's location and wonderful views.Please come visit us again in Onomichi.We'll be waiting at Sakura Hotel.Thank you.Sakura Hotel Onomichi
5 out of 5
by A verified traveler

Posted 6 Nov 2023
Very clean and comfortable hotel. We stayed here for Shimanami Kaido. Quick walk from train station and bike rental. Great restaurants nearby.
Comment from Hotel Management
11 Nov 2023 by Sakura Hotel Onomichi Ekimae front desk, Hotel Management
Dear David,Thank you for taking the time out of your travel to write Sakura Hotel a review. We are delighted to hear that you had a comfortable stay in Onomichi. We hope you had a good rest, fully engergised for the Shimanami Kaido bike ride.There are many delicious resturants and bicyle rental shops near the hotel which is very convenient. If you get the chance to come back to Onomichi we recommend Onomichi Ramen and Kaisen Don in the area.We look forward to seeing you again.
5 out of 5
by A verified traveler

Huge rooms, great location

Posted 30 Oct 2023 on Hotels
An impressively large hotel room right near Onomichi station which was perfect for the start of our Shimanami Kaido ride. The staff were friendly, amenities on offer were great and it was also situation near several restaurants and only a short walk from the bicycle rental pier. We were sorry to have only booked one night! Next time we'll stay in Onomich for longer
Comment from Hotel Management
31 Oct 2023 by Sakura Hotel Onomichi Ekimae front desk, Hotel Management
Dear Joanne,Thank you for taking the time of writing a review. We are very glad to hear your staying in our hotel was confortable.How was cycling Shimanami Kaidou?We hope that your trip will be wonderful memories.Did you have great memories during your stay in Onomichi ?If you visit Japan again, please come Onomichi City.In spring, cherry blossoms are very beautiful in Senkou-ji temple. In front of Sakura Hotel, also cherry blossoms are very pretty and beautiful. From the room, you can see cherry blossoms by the seaside of Onomichi Suidou. We wait for your visiting Our Sakura Hotel.Best regards,Sakura Hotel reception
4 out of 5
by A verified traveler

Posted 12 Oct 2023 on Hotels
90% of Breakfast food ran out before we arrived for our preset breakfast time of 7:30. All the tables were full and it took 10 minutes before only some dishs were replenished but only partially. Not enough for everyone waiting in line to get the food. The staff asked us the day before when we wanted breakfast, so they should have known hiw much food was needed.
Comment from Hotel Management
14 Oct 2023 by Sakura Hotel Onomichi Ekimae, Hotel Management
Dear Anonymous,Thank you for taking the time to share your experience with us at Sakura Hotel. We are sorry to hear that you had a disappointing breakfast experience at our hotel. We understand how important it is to start the day off right, and we apologize for the inconvenience that we have caused.We appreciate your feedback regarding the food availability and replenishment. We will take this into consideration and work on improving our breakfast service to ensure that all guests have a pleasant dining experience.Regarding the staff’s inquiry about your breakfast time, we apologize for any confusion or miscommunication that may have occurred. We will ensure that our staff is better trained to handle such situations in the future.We hope that you will give us another chance to serve you in the future and provide you with a better experience.Best regardsSakura Hotel Onomichi Ekimae
5 out of 5
by A verified traveler

Posted 10 Oct 2023
Comment from Hotel Management
29 Oct 2023 by Sakura Hotel Onomichi Ekimae front desk, Hotel Management
Dear Per Anders,Thank you for taking the time of writing a review.Did you enjoy in the Onomichi City?We hope that your trip will be wonderful memories.If you visit Japan again, please come Onomichi City.We wait for your visiting Our Sakura Hotel.Best regards,Sakura Hotel reception
4 out of 5
by A verified traveler

Posted 3 Oct 2023 on Hotels
Great location, clean and comfortable.
Comment from Hotel Management
5 Oct 2023 by さくらホテル尾道駅前 フロント, Hotel Management
Dear Audrius. Thank you very much for staying with us this time. We are very happy that you enjoyed the view of Onomichi from your room. I'm looking forward to coming to Onomichi, Japan again. Sakura Hotel Onomichi Ekimae
5 out of 5
by A verified traveler

Posted 6 Aug 2023
Comment from Hotel Management
8 Aug 2023 by Sakura Hotel Onomichi Ekimae front desk, Hotel Management
Dear GavinThank you very much for using Sakura Hotel this time.Thank you for posting a highly rated review.Please use Sakura Hotel when you come to Onomichi.Thank you.
5 out of 5
by A verified traveler

Posted 26 Jun 2023
It’s hard to explain but my stay in Onomichi felt like being home even though home is thousands of miles away.
Comment from Hotel Management
27 Jun 2023 by Sakura Hotel Onomichi Ekimae front desk, Hotel Management
Thank you very much for staying with us this time.We are honored to have you consider us your second home thousands of miles away.I would be happy if the tiredness of the long trip was lightened even a little.If you have another chance, please come and visit us.
4 out of 5
by A verified traveler

Posted 21 Jun 2023 on Hotels
Comment from Hotel Management
25 Jun 2023 by Thank you very much for staying with us this time., Hotel Management
Thank you very much for staying with us this time.Did you like the laid-back small town of Onomichi? Please come again if you have another chance.
5 out of 5
by A verified traveler

Posted 11 May 2023
Great place!
Comment from Hotel Management
25 May 2023 by さくらホテル尾道駅前 フロント, Hotel Management
Thank you for using Sakura Hotel this time.If you get the chance to come to Onomichi, we look forward to seeing you at Sakura Hotel.Kind regards. Sakura Hotel Onomichi Ekimae reception.