Ratings based on 63 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
We had a wonderful time at this property! From check-in to check-out, everything went perfectly well and the service was on point! Every employee is here to make your stay as pleasant as possible. Their spa is also a must try as we had a very relaxing time there. Thank you!
by A verified traveler
Posted 22 Apr 2024
Great location by the beach. few swimming pools and clean beach
by A verified traveler
Posted 11 Apr 2024
by A verified traveler
Excellent
Posted 24 Feb 2024 on HotelsThe service at the lobby was over the top. The rooms very very special and clean and comfortable. The place itself is well kept. A lot of gardening work and very clean, and so it the beach area. The pool is fantastic. There are Yoga classes in the morning. Great hotel. There is a good Pizza place and restaurants on the road.
by A verified traveler
Posted 19 Feb 2024
The best thing I liked about this property was the staff, especially the manager Trung. Trung and staff provided excellent customer service, they all went out of their way to accommodate all of our needs. Everyone working at the resort was very friendly and treated like Kings & Queens. I have stayed at many 5 Star resorts all the world and this one is now on the top of my list mainly due to Trung and his staff. If you want to be treated especially well I highly recommend staying at the Ocean Bay in Phu-Quoc. Sincerely Ray S.
by A verified traveler
Posted 23 Jan 2024
was a great location and great amenities
by A verified traveler
Posted 11 Jan 2024
by A verified traveler
Posted 29 Dec 2023
Beautiful setting. Perfect for a relaxing beach holiday. We stayed in a beachfront bungalow which was spacious and nicely furnished with good sized terrace and space in garden for sun beds if you prefer to laze the day away under the palm trees instead of beach or poolside. Stunning sunset views. Staff were all very friendly and attentive to requests. The only negatives for us were that for lunch/dinner vegetarian food options in the restaurant were bland so we ate out in local places which were an easy short walk from the resort. Breakfast options were good mix of local and western cuisine but can get chaotic at peak times (you need to queue at separate bar for coffees). Would recommend and would stay again.
by A verified traveler
Posted 19 Dec 2023
by A verified traveler
Posted 4 Nov 2023
