Ratings based on 317 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
The guests were almost exclusively Honduran residents and made for a great cultural experience.
by A verified traveler
Posted 31 Mar 2024
1. Se escucha todo lo de la habitación de al lado.
2. Detalles en la piscina como azulejos en mal estado. Mi hijo se cortó el pie.
3. La puerta del baño de mi habitación no agarraba llave.
by A verified traveler
Posted 29 Mar 2024
There is nothing to do on your own near by, no good adult entertainment in the hotel, so was boring, poor wifi signal, and if you are far from your room, you have no wifi connection. I even called the front desk, still was denied the wifi to the restaurant wouldn’t stay for more than 1 night. And this place is not cheap.
by A verified traveler
Posted 25 Mar 2024
We loved our stay here. Everything was just great!
by A verified traveler
Posted 3 Mar 2024
Great Service and place
Comment from Hotel Management
3 Mar 2024 by CiniaMolina, Hotel Management
Thanks Gabriela, for your kind review, its greatly appreciated.
by A verified traveler
Posted 1 Mar 2024
A wonderful location, with a good beach, swimming pools and plenty of room to take a walk and enjoy what this location has to offer. The staff is excellent and made our stay perfect with the wife and 3 year old son.
Comment from Hotel Management
3 Mar 2024 by CiniaMolina, Hotel Management
Scott, we sincerely appreciate your decision to stay with us and would like to thank you for leaving an outstanding review on our behalf.
by A verified traveler
Posted 23 Feb 2024
I didn't like the fact that when we check out, they accused one of my sisters of stealing a towel. They have to have a better control on the cleaners. Cleaners remove towels out of the rooms and they try to charge you for it. I won't recommend anybody to go to this place. I got beaten up by mosquitoes in the room while sleeping.
Comment from Hotel Management
23 Feb 2024 by Cinia Molina, Hotel Management
Dear Jahaira, we sincerely apologize for any inconvenience caused during your stay. Our team only requested notification regarding the missing towel to help us understand the situation better. We regret if this request came across differently. Your comfort and satisfaction are our top priorities, and we will strive to improve our communication in the future. We value your feedback and hope for the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 18 Feb 2024
We loved our visit, the staff was amazing and spent the time to work through the language barrier. The food was top notch, beautiful location on the private beach.
The bad: hot water was warm but not hot. The hot tub was the same temperature as the pool, not hot.The beach was nice but trash left behind by the gusts should be cleaned up better.
Overall the experience was great, clean rooms, comfortable beds, great staff, great food, great view, great price. We will be back again soon.
Comment from Hotel Management
18 Feb 2024 by CiniaMolina, Hotel Management
Dear Joseph thank you for your kind review, we will take in consideration your recommendations as soon as possible. We hope to see you and Kelley very soon. Hasta pronto!Cinia
by A verified traveler
Posted 18 Feb 2024
Quiet, very clean, and the staff was very attentive ! 5 stars and highly recommended!
Comment from Hotel Management
18 Feb 2024 by CiniaMolina, Hotel Management
Jonathan, thank you !! first of all thank you for staying with us and for your kind review.Greetings from all of us
by A verified traveler
Posted 16 Feb 2024
Comment from Hotel Management
18 Feb 2024 by CiniaMolina, Hotel Management
Dear Estefany, thank you for your positive feedback, we appreciated.Greetings from all of us
