Ratings based on 602 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Room smelled really musty. One of the beds was uncomfortable and felt like bed springs were coming through, but the other bed was ok. Window shade wouldn’t stay in down position. Had to hook the edge of it on the window trim to get it to stay down. One of the bedside lamps was missing a lightbulb.
by A verified traveler from Pearson
Posted 1 Jun 2024
Great
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
28 May 2024 by Front Office Manager Brandis , Hotel Management
Thank you for staying with us and giving us your positive feedback. We hope to see you again soon!
by A verified traveler
Posted 24 May 2024
The toilet seat was loose and water pressure in the sink was not good but otherwise it was good.
Comment from Hotel Management
24 May 2024 by Front Office Manager Brandis , Hotel Management
Thank you for staying with us and taking the time to leave us a review. We apologize you did not have the best experience you deserve. We will pass this information on to the department and fix the issue. We hope that you will choose to stay with us again, to give a better experience. Thank you,
by A verified traveler
Posted 14 May 2024
It was fine
Comment from Hotel Management
14 May 2024 by Front Office Manager Brandis , Hotel Management
Cathy, Thank you for staying with us. We appreciate your positive feedback. If there anything we can do to make your stay better, please feel free to reach out to me.
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
11 May 2024 by Brandis , Hotel Management
Thank you for taking the time to give us your feedback. We appreciate your business and hope to see you again soon. Please feel free to reach out to me if you have any questions or concerns. Thank you, Brandis White
by A verified traveler from Troy
Posted 5 May 2024
The room smells like mold so badly.
Comment from Hotel Management
11 May 2024 by Brandis , Hotel Management
Kristine,Thank you for taking the time to give us your feedback. We are Saddened to hear that you had less than perfect stay. I will pass this information along to our team, to have the issue resolved. Please feel free to reach out to me if you have any other concerns.Thank you, Brandis White Front Office Manager
by A verified traveler
Posted 17 Apr 2024
Very clean
Comment from Hotel Management
13 May 2024 by Front Office Manager Brandis , Hotel Management
We thank you for your recent stay with us. We appreciate your feedback and look forward to welcoming you back soon!
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
13 May 2024 by Front Office Manager Brandis , Hotel Management
Jeff,Thank you for staying with us. We are so glad you enjoyed your stay. We look forward to serving you again!
by A verified traveler
Posted 14 Apr 2024
Amenities were a little dated. Shower had low pressure. Decent price though in a good are.
Comment from Hotel Management
13 May 2024 by Front Office Manager Brandis , Hotel Management
Scott,We appreciate you staying with us. We are working on updating our amenities. We look forward to seeing you soon.
