Ratings based on 612 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
I am used to staying at a high end property, but there was an event going on so where I usually stay was not available. At first I was negative, but the people there was kind, helpful and nice. It totally changed my opinion. The rooms was not large but functional. It had everything I needed. It was clean. It is not a high end property but really was an enjoyable stay.
Comment from Hotel Management
16 May 2024 by CountrysideCares , Hotel Management
Thank you for your review! We truly appreciate your comments about our hotel being a hidden gem. We are glad you enjoyed your stay with us!
by A verified traveler
Posted 11 May 2024
The front desk clerk went above and beyond
Comment from Hotel Management
12 May 2024 by CountrysideCares, Hotel Management
Thank you for your review! We are glad our front desk was accommodating. I will be sure to pass along your compliments
by A verified traveler from Mobile
Posted 9 May 2024
Bed was uncomfortable and would make noises when you moved around. Throughout the night doors were slamming so loud it would wake anyone.
Comment from Hotel Management
12 May 2024 by CountrysideCares , Hotel Management
Thank you for your review. We will look into the mattress in the room you occupied and try to remedy this. We apologize for any doors slamming as it was a sold out night so many people in the hotel. We do our best to maintain a tranquil environment for all guests
by A verified traveler
Posted 7 May 2024
Front desk-Kevin was great. He switched our reservation room to one on 2nd floor so we didn’t have to go upstairs. Friendly staff, comfy beds, updated, clean and great size tv! Highly recommend.
Comment from Hotel Management
8 May 2024 by CountrysideCares, Hotel Management
Thank you for your review! We are glad you enjoyed your stay. Unfortunately we do not have an elevator so we try our best to request those that are able to do stairs take the upper floor rooms so we are able to hold our lower level rooms. Thank you for your review again and your positive feedback
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
8 May 2024 by CountrysideCares, Hotel Management
Thank you for your review!
by A verified traveler
Posted 4 May 2024
Front desk was bare minimum and not man desk in early morning to get receipt.
Comment from Hotel Management
4 May 2024 by CountrysideCares , Hotel Management
Thank you for your review. Our front desk is also responsible for the breakfast in the morning so may have been restocking the breakfast. As you did book online your receipt will also be emailed to you from the source of your booking.
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
4 May 2024 by CountrysideCares , Hotel Management
Thank you for your review! We are glad you enjoyed your stay with us!
by A verified traveler
Posted 1 May 2024
Nice stay
Comment from Hotel Management
1 May 2024 by CountrysideCares, Hotel Management
Thank you for your review!
by A verified traveler
Posted 28 Apr 2024
Was fine for the price I paid. Staff was friendly. I was by myself but had a room with 2 beds. One bed was fine, other had dirty /stained sheets. 2 of the 3 towels had weird stains. Location was fine and seemed safe.
Comment from Hotel Management
1 May 2024 by CountrysideCares, Hotel Management
Thank you for your review. I apologize for any stains seen. We will speak to our laundry staff and assure that stained linens are being removed from circulation. We appreciate you staying with us.
by A verified traveler
Posted 21 Apr 2024
Location was good. Old but clean. Coffee out for clients that was cold and old.
Comment from Hotel Management
22 Apr 2024 by CountrysideCares , Hotel Management
Thank you for your review. We are an older property but have renovated our hotel. We will speak to the staff about the issue with coffee
