Ratings based on 994 Verified Reviews

4.0 out of 5
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Very happy with overnight before early morning flight.
4 out of 5
by A verified traveler from San Juan

This traveler left a rating score only Posted 2 Jun 2024
4 out of 5
by A verified traveler

Posted 2 Jun 2024
Just what I like to see in my hotels. I can depend on Best Western Plus
Comment from Hotel Management
2 Jun 2024 by General Manager, Hotel Management
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5 out of 5
by A verified traveler

Posted 31 May 2024
They could have used a few more staff, but the overall experience was more than adequate, especially for the price.
Comment from Hotel Management
2 Jun 2024 by General Manager, Hotel Management
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5 out of 5
by A verified traveler

Posted 29 May 2024
Easy quiet and clean
Comment from Hotel Management
30 May 2024 by General Manager, Hotel Management
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
2 out of 5
by A verified traveler

Posted 28 May 2024
Not that clean and needs updating. Elevator seemed unsafe. Only reason we stayed was proximity to the airport
Comment from Hotel Management
29 May 2024 by General Manager, Hotel Management
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
4 out of 5
by A verified traveler

Posted 27 May 2024
Near airport
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5 out of 5
by A verified traveler

Posted 26 May 2024
Front desk worker was excellent. Breakfast was good. Room was large.
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
4 out of 5
by A verified traveler

Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5 out of 5
by A verified traveler

Posted 26 May 2024
The beds are crazy comfortable. I don't sleep at most hotels because I hear doors opening and closing but this hotel was really quiet. That's a big plus for me. That along with the comfy bed made a for a great night.
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.