Ratings based on 189 Verified Reviews

4.5 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Jun 2024
Very clean and spacious room. Would stay again.
4 out of 5
by A verified traveler

Posted 29 May 2024
We enjoyed our stay. Under construction, so noisy and blocked off. Staff was great.
5 out of 5
by A verified traveler from Irving

Posted 28 May 2024
Great stay.
5 out of 5
by A verified traveler

Posted 9 May 2024
We had a wonderful time spring Skiing, walking distance from Palisades Tahoe. Pool and hot tub. Rooms very rustic and simple, very nice.
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Had a great spring skiing week at Palisades Tahoe. The property has some age but mostly maintained well. Our small one bedroom timeshare condo is tight with an odd layout: access from the public balcony hallway at the bedroom side. Two sharing one bed can get by but any need to use the sofa bed would leave no elbow/leg room. The same can be said of the outdoor hot tubs but the vibe was generally cheery with the good spring weather. The staff are helpful and low key.
4 out of 5
by A verified traveler from Millbrae

Posted 22 Apr 2024
Overall the stay was great and the booking as advertised. One issue I did run into was less than stellar communication. I was sent a message by the inn thru Expedia asking me to call for check in instructions. When I tried to call the answer provided it went to an answering service. When I didn’t receive a call back by the afternoon I called again, and again was sent to an answering service. The agent at the answering service would not listen and was constantly interrupting or talking over me. It wasn’t until I replied to the message via Expedia that I got a call back and was able to obtain check in instructions. When I called later that evening to let the front desk know we’d be there later than 11 I was told I’d have to call back when I arrived for a code to get the key to our room. Overall communication was very challenging prior to arrival and made everything much more involved than I would have hoped. Once we were checked in the stay went very smoothly. The location was great and the room had everything we needed for a comfortable stay. Even with the bumpy start I’d likely stay again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2024
5 out of 5
by A verified traveler from Chino Hills

This traveler left a rating score only Posted 20 Apr 2024
5 out of 5
by A verified traveler

Posted 5 Apr 2024
Clean and well maintained. The room had everything we needed for a week ski trip. The front desk and the shuttle drivers are friendly and helpful. Highly recommended!
4 out of 5
by A verified traveler from New York

This traveler left a rating score only Posted 5 Apr 2024