Ratings based on 189 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Very clean and spacious room. Would stay again.
by A verified traveler
Posted 29 May 2024
We enjoyed our stay. Under construction, so noisy and blocked off. Staff was great.
by A verified traveler from Irving
Posted 28 May 2024
Great stay.
by A verified traveler
Posted 9 May 2024
We had a wonderful time spring Skiing, walking distance from Palisades Tahoe. Pool and hot tub. Rooms very rustic and simple, very nice.
by A verified traveler
Posted 22 Apr 2024
Had a great spring skiing week at Palisades Tahoe. The property has some age but mostly maintained well. Our small one bedroom timeshare condo is tight with an odd layout: access from the public balcony hallway at the bedroom side. Two sharing one bed can get by but any need to use the sofa bed would leave no elbow/leg room. The same can be said of the outdoor hot tubs but the vibe was generally cheery with the good spring weather. The staff are helpful and low key.
by A verified traveler from Millbrae
Posted 22 Apr 2024
Overall the stay was great and the booking as advertised. One issue I did run into was less than stellar communication. I was sent a message by the inn thru Expedia asking me to call for check in instructions. When I tried to call the answer provided it went to an answering service. When I didn’t receive a call back by the afternoon I called again, and again was sent to an answering service. The agent at the answering service would not listen and was constantly interrupting or talking over me. It wasn’t until I replied to the message via Expedia that I got a call back and was able to obtain check in instructions. When I called later that evening to let the front desk know we’d be there later than 11 I was told I’d have to call back when I arrived for a code to get the key to our room. Overall communication was very challenging prior to arrival and made everything much more involved than I would have hoped. Once we were checked in the stay went very smoothly.
The location was great and the room had everything we needed for a comfortable stay. Even with the bumpy start I’d likely stay again.
by A verified traveler
Posted 21 Apr 2024
by A verified traveler from Chino Hills
Posted 20 Apr 2024
by A verified traveler
Posted 5 Apr 2024
Clean and well maintained. The room had everything we needed for a week ski trip. The front desk and the shuttle drivers are friendly and helpful. Highly recommended!
by A verified traveler from New York
Posted 5 Apr 2024
