Ratings based on 173 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Beautiful hotel close to everything within walking distance. Staff were helpful and very pleasant.
by A verified traveler
Posted 21 Feb 2024 on Hotels
by A verified traveler
Posted 25 Jan 2024 on Hotels
by A verified traveler
Posted 22 Oct 2023 on Hotels
by A verified traveler
Posted 7 Aug 2023
Very nice hotel
Comment from Hotel Management
8 Aug 2023 by Vojtech Sponar , Hotel Management
Dear Mr. Flatley,thank you for your review.Kind regards from Jeseníky mountains.
by A verified traveler
Not as wonderful as we remembered
Posted 1 Aug 2023 on HotelsWe did not realize we were given a handicapped room due to the price we had paid. Had we known that we definitely would’ve wanted to add a break. There was no trough space, and the shower water splashed all over the floor because there were no shower doors. It was very dangerous to walk after a shower. Also, in order to use the washroom, the hallway light always went on, he went in the middle of the night, the light went on into the bedroom. Most of the staff was very nice, one of the women behind the desk gave us much incorrect information and was not helpful. We almost missed the tram at the train station because of the incorrect information she gave us . The breakfast buffet was very good, however. The air conditioning, adequate, but not understanding.
Comment from Hotel Management
2 Aug 2023 by Vojtech Sponar , Hotel Management
Dear Mrs. Schlesinger,thank you for your review. The room you stayed in has the same equipment just like the others. The only difference is in the bathroom which is adjusted for people with special needs. We discussed the possibility of moving you to another room at the front desk as we had other vacant standard room but you refused moving to another room. Thank you for your feedback regarding the lights in the hallway as well as the staff which is always doing their best in order to provide services or information to our guests.Kind regards,
by A verified traveler
Posted 30 Jul 2023 on Hotels
Comment from Hotel Management
2 Aug 2023 by Vojtech Sponar, Hotel Management
Dear Mr. Stampfel,thank you for your review. We hope you enjoeyd your stay with us to the max. You are welcome in Theresian hotel anytime again.Kind regards from Olomouc
by A verified traveler
Posted 28 Jul 2023 on Hotels
Comment from Hotel Management
2 Aug 2023 by Vojtech Sponar, Hotel Management
Dear Mr. Stampfel,thank you for your review. We hope you enjoeyd your stay with us to the max. You are welcome in Theresian hotel anytime again.Kind regards from Olomouc
by A verified traveler
Posted 20 Jul 2023
by A verified traveler
Posted 9 Jun 2023 on Hotels
Comment from Hotel Management
2 Aug 2023 by Vojtěch Šponar, Hotel Management
Vážený pane Hanáku, děkujeme za Vaše hodnocení a budeme se těšit na Vaši další návštěvu u nás.Z Olomouce Vás zdraví,
