Ratings based on 9 Verified Reviews

4.0 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 2 Dec 2019
Fine, but a bit overpriced. This is a series of cabins around a lawn with a pool, gym, and massage services -- although the gym is open so few hours that it might as well not exist. If you're bringing North American or European expectations of a nature lodge, you might be disappointed. It's very much in town with lots of town noises, and there isn't much to do when strikes have closed the park. But the staff are nice and the service is good, especially the breakfasts delivered to your room.
4 out of 5
by A verified traveler

Posted 8 Jul 2019 on Hotels
This place was a bit hard to find and down a dirt road. In addition they are doing construction so the area is not well marked and both myself and a friend drove down the wrobg track and had to make a precarious drive backwards. If the roads had been muddy it would have been a nightmare. On the other hand the check in and such was smooth and the staff friendly The sauna and soaking area I was told by a friend was excellent. It was hard to find but once you are there the property was nice and had nice views of the sky. In addition though we had to leave early they brought our breakfast to is ahead of time which was much appreciated. With a bit more work this would be a great hidden gem. Perhaps some additional dri ing instructions and the gate code would be helpful prior to check in.
1 out of 5
by A verified traveler

Posted 23 Mar 2019
Do not stay here! They host major conferences and have live music till past 1 AM making it impossible to sleep. Total scam saying they are a native location - more like a giant concert venue and staff said NOTHING to prepare us - just saw a lot of people and then music started at 10pm. Marketing 100% false - don’t risk it!
Comment from Hotel Management
28 Mar 2019 by Aldo, Hotel Management
Hello, I`m so sorry you did not enjoy the experience in Olmué Natura. All I can say is we are not perfect, but we are not that bad as you describe. In fact, most of the visitors enjoy a lot the live music show (only on Saturday nights), what is announced in colors in our reception window, so there is nothing false on that we offer. Nevertheless... I apologize if we could not explain clear enought the activities we offer to make more interesting our weekends.
5 out of 5
by A verified traveler from Antofagasta

Posted 6 Aug 2019
Nos encantó.Lo recomendamos y con seguridad volveremos .
4 out of 5
by A verified traveler

Posted 1 Apr 2019 on Hotels
Comment from Hotel Management
1 Apr 2019 by Aldo, Hotel Management
Muchas gracias por su evaluación estimada Mariana.
5 out of 5
by A verified traveler

Lindo lugar

Posted 23 Mar 2019 on Hotels
El lugar es muy acogedor y tranquilo para pasar unos dias de descanso en contacto con la naturaleza.
Comment from Hotel Management
29 Mar 2019 by Aldo Fajardo S. , Hotel Management
Hola Romina!! Muchas gracias por compartir su opinión sobre Olmué Natura. Justamente la tranquilidad, el descanso y la naturaleza son algunos de nuestros tesoros más preciados. Esperamos poder recibirles nuevamente.
5 out of 5
by A verified traveler

solo un detalle

Posted 4 Mar 2019 on Hotels
Justo lo que buscábamos, descanso un buen ambiente, limpio y buena atención.... lo mejor: la fogata... lo peor muchos niños, no tengo nada contra ellos, pero cuando uno busca silencio, tranquilidad y espera ir a un spa, efectivamente busca sobre todo tranquilidad, lo que muchas veces no se logra con los gritos de ellos....
Comment from Hotel Management
9 Mar 2019 by Aldo Fajardo S., Hotel Management
Hola Sandra, Muchísimas gracias por sus comentarios. La retroalimentación entregada es muy útil para nosotros. Esperamos recibirles nuevamente muy pronto. Atentamente,
4 out of 5
by A verified traveler

Buenos servicios, agradable y familiar

Posted 4 Mar 2019 on Hotels
Quedamos conformes con todo. El servicio de masajes fue muy bueno. Las instalaciones impecables. La piscina exterior podría haber estado más limpia.
Comment from Hotel Management
14 Mar 2019 by Aldo, Hotel Management
Hola. Agradecemos sus comentarios y los consideraremos en la proyección de las mejoras que implementamos. Esperamos que regresen pronto. Atte,
5 out of 5
by A verified traveler

Posted 17 Oct 2018 on Hotels
Comment from Hotel Management
26 Oct 2018 by Aldo, Hotel Management
Estimado Guillermo: Una vez más agradecemos tu estancia en Olmué Natura. Si lo disfrutaste y viviste una grata experiencia, agradeceremos que nos puedas recomendar. Te esperamos pronto de regreso. Saludos!!
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