Ratings based on 237 Verified Reviews
3.5 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Good service
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello Joseph,We are delighted to hear that you experienced good service during your stay. We strive to provide a high level of customer care to all our guests. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 5 Jun 2024
Housekeeper Look Like Crack Heads Staff Was Not Friendly One Black Guy Walking Around Watchin U All Time Like He Trying Stole Something
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Kayla,We apologize for any discomfort you experienced during your stay. Our team is committed to providing a safe and welcoming environment for all guests. Your feedback will be shared with our management for further review. Thank you for bringing this to our attention.
by A verified traveler
Posted 3 Jun 2024
Im not sure my room was the cleanest i found tags off someone's cloths right beside the bed. Like how did the house not see them when she changed the sheets or did she and vacuum she should seen them two big tags laying on the floor. Im praying im sleeping on clean sheets. Wondering if this was good idea.
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Ilena, We appreciate you bringing this to our attention and apologize for any inconvenience this may have caused. Your feedback will be shared with our housekeeping team for further review. Rest assured, we take cleanliness very seriously and constantly strive to improve our services for all guests. Thank you for choosing to stay with us.
by A verified traveler
Posted 29 May 2024
clean hotel, value for money…
Comment from Hotel Management
31 May 2024 by Manager, Hotel Management
Hello Valentin,We are pleased to hear that you found our hotel to be clean and a good value for your money. Your satisfaction is important to us, and we appreciate your feedback. Should you have any further comments or concerns, please do not hesitate to reach out to our management team.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Tericka, We're sorry to hear that your experience did not meet expectations. Please reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address them.
by A verified traveler
Posted 16 May 2024
I have stayed here a few times when visiting my mother. They have different rules everytime. The place always stinks, they never have enough towels amd theres roaches. There pool is only open when they feel like letting it be open.
Comment from Hotel Management
17 May 2024 by Manager, Hotel Management
Hello Ron, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
by A verified traveler
Posted 14 May 2024
After traveling all night by plane from Anchorage, Alaska I showed up at the hotel at noon hoping to check in early. I even offered to pay extra for an early check in and the unfriendly and rude guy at the front desk said they're cleaning now. Come back at 2:00. Well where was I supposed to go???? Surely there had to be a couple of rooms already cleaned by noon. But no, I had to wait 2 more hours and was exhausted of course. I'll never stay there again nor recommend it to anyone!!!!!
Comment from Hotel Management
17 May 2024 by Manager, Hotel Management
Hello Charles, We apologize for any inconvenience you experienced during check-in. Our priority is to ensure all guests have clean and well-prepared rooms upon arrival, which may result in a delay for early check-ins. We regret if this did not meet your expectations and appreciate your feedback to help us improve our services. Your comments will be shared with our team for further consideration.
by A verified traveler
Posted 5 May 2024
Nothing to say
Comment from Hotel Management
7 May 2024 by Manager, Hotel Management
Hello Latifah,We're sorry to hear that your stay didn't meet expectations. Your feedback is valuable to us and will be shared with our team for improvements. If you have any further comments or concerns, please don't hesitate to reach out to management directly. We appreciate your time in sharing your thoughts with us.
by A verified traveler
Posted 1 May 2024
Nice
Comment from Hotel Management
2 May 2024 by Manager, Hotel Management
Hello Replayy,We appreciate you taking the time to share your feedback with us. If there are any specific details you would like to discuss further, please don't hesitate to contact management directly. We hope to welcome you back for an even better experience in the future.
by A verified traveler
Posted 30 Apr 2024
$o far $o Good!!! 🔥👍
Comment from Hotel Management
2 May 2024 by Manager, Hotel Management
Hello Replayy,We are delighted to hear that you had an enjoyable stay with us! Your positive feedback is truly appreciated. Thank you for choosing our hotel, and we hope to welcome you back in the future.
