Ratings based on 436 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jul 2019
Comment from Hotel Management
30 Jul 2019 by Enjoy Olímpia Park Resort, Hotel Management
Olá! Agradecemos a avaliação e a confiança em sua estadia conosco. Esperamos ter a oportunidade de desfrutar de sua companhia novamente!
by A verified traveler
Great - except for loud music all day long
Posted 21 Dec 2018 on HotelsPerfect location. Could walk to the Thermas water park, as well as local restaurants. The complex also includes a small mall with a great food court, ice skating rink and a Burger King. It was nice to be able to leave the car parked in the underground garage instead of in the hot sun. The property is a mix of apartment buildings and hotel rooms. Two buildings are still under construction. The rooms were very spacious, by Brazil standards, and included two AC units. My only complaint would be how noisy it was from 9 am till dark they would set up a big PA system on chairs in the middle of the pool area and blast loud music, intermixed with various announcements and games. I understand that they want to make things entertaining, but it was often so loud you could hardly talk to anyone, and since the pools are right in the middle of everything, the sound rises up into the rooms. I’d recommend that they save the loud DJ part for a few hours in the afternoon and the rest of the time just play something cheery and peaceful from small speakers around the pool area. One wants a little peace on a vacation.
Comment from Hotel Management
19 Feb 2019 by Enjoy Olímpia Park Resort, Hotel Management
Agradecemos a avaliação e a confiança em sua estadia conosco. Lamentamos qualquer transtorno durante a sua hospedagem. Esperamos poder recebê-lo em uma outra oportunidade, temos certeza que será uma nova experiência.
by A verified traveler
Posted 17 Mar 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by Enjoy Hotéis e Resorts, Hotel Management
Olá Rafael. Lamentamos sua insatisfação com qualquer um de nossos serviços e/ou atendimento.
by A verified traveler
Posted 28 Feb 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by Enjoy Hotéis e Resorts, Hotel Management
Olá Jussara. Agradecemos por sua avaliação, ficamos felizes em saber que ocorreu tudo bem. Buscamos sempre levar o máximo de qualidade em todos os nossos serviços.
by A verified traveler
Posted 27 Feb 2024 on Hotels
Comment from Hotel Management
27 Feb 2024 by Enjoy Hotéis e Resorts, Hotel Management
Olá Jussara. Saber que você está satisfeita com os nossos serviços é a melhor recompensa. Agradecemos pelo seu feedback. Até a próxima!
by A verified traveler
Posted 25 Feb 2024 on Hotels
by A verified traveler
Posted 25 Feb 2024 on Hotels
by A verified traveler
Posted 22 Feb 2024 on Hotels
Comment from Hotel Management
22 Feb 2024 by Enjoy Hotéis e Resorts, Hotel Management
Olá Marcelo. Receber essa avaliação tão positiva é o que mais nos motiva nessa caminhada. Até a próxima!
by A verified traveler
Posted 17 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Enjoy Hotéis e Resorts, Hotel Management
Olá José. Agradecemos pela sua hospedagem e lamentamos qualquer insatisfação.
by A verified traveler
