Ratings based on 994 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
TV didn't work.
Comment from Hotel Management
26 May 2024 by Jennifer Flynn - Guest Service Manager, Hotel Management
Thank you for your recent stay with us at the Microtel Inn & Suites by Wyndham in Olean, NY. I do sincerely apologize that the TV was not working properly. I will be sure that our maintenance person looks into the issue. I do hope that if you are in the area again you will give us the opportunity to provide you with the stay you deserve.
by A verified traveler
Posted 26 May 2024
Great experience
Comment from Hotel Management
26 May 2024 by Jennifer Flynn - Guest Service Manager, Hotel Management
Thank you for your recent stay with us at the Microtel Inn & Suites by Wyndham in Olean, NY. I am pleased that you had a great experience during your stay with us. I do hope we will see you again in the future.
by A verified traveler
Posted 25 May 2024
There was some construction in and around the building. AC unit was very noisy, (sounded like a small jet taking off). Eventually had to shut it off and open the window to let some cooler air in during the night.
Comment from Hotel Management
26 May 2024 by Jennifer Flynn - Guest Service Manager, Hotel Management
Thank you for your recent stay with us at the Microtel Inn & Suites by Wyndham in Olean, NY. I do sincerely apologize that there was an issue with the air conditioner in your room. I will be sure maintenance looks at the unit and fixes it. I do sincerely hope that if you are in the area again you will allow us to accommodate you.
by A verified traveler
Posted 17 May 2024
Close to what we needed and wanted!
Comment from Hotel Management
23 May 2024 by Linda Letts General Manager, Hotel Management
Nicole We appreciate you taking the time to provide us with a review of your recent stay here at the Microtel Inn & Suites by Wyndham Olean/Allegany. We are happy to learn that the hotel was close to what you needed and wanted. We look forward to seeing you again here at the Microtel Inn & Suites by Wyndham Olean/Allegany.
by A verified traveler
Posted 3 May 2024
Tried to extend our stay but they said no we had to wait until the next day at 5an to move the a new room. When we tried to check out they said they couldn’t do a late check out. It was about 730pm.
Comment from Hotel Management
23 May 2024 by Linda Letts General Manager, Hotel Management
Mayte Thank you for submitting a review of your recent stay with us here at the Microtel Inn & Suites by Wyndham Olean/Allegany. I would like to apologize that you had some reservation issues. We do hope that if you are in the area again, please let us know. It would be our pleasure to accommodate you in the future here at the Microtel Inn & Suites by Wyndham Olean/Allegany
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
23 May 2024 by Linda Letts General Manager, Hotel Management
Lynne Thank you for posting a review of your recent stay with Microtel Inn & Suites by Wyndham Olean/Allegany. We appreciate you taking the time to let us know how your accommodations were. We do hope that if you are in the Olean area again, please let us know. It would be our pleasure to serve you in the future here at the Microtel Inn & Suites by Wyndham Olean/Allegany.
by A verified traveler
Posted 29 Apr 2024
Clean room
Comment from Hotel Management
23 May 2024 by Linda Letts General Manager, Hotel Management
Michael Thank you for providing us with feedback of your stay here at the Microtel Inn & Suites by Wyndham Olean/Allegany. We are pleased that you enjoyed every aspect of your stay and will be sure to let our staff know. We do hope that if you are ever in the area again, please let us know. It would be our pleasure to accommodate you here at the Microtel Inn & Suites by Wyndham Olean/Allegany in the future.
by A verified traveler
Posted 20 Apr 2024
Positive experience
Comment from Hotel Management
21 Apr 2024 by Linda Letts General Manager, Hotel Management
Phillip Thank you for submitting a review of your recent stay here at the Microtel Inn & Suites by Wyndham Olean/Allegany. Our goal is to provide all of our guests the utmost in service and accommodations and are very happy this was the case for you. We do hope that if you are ever in the Olean area again, please let us know, it would be our pleasure to accommodate you here at the Microtel Inn & Suites by Wyndham Olean/Allegany in the future.
by A verified traveler
Posted 8 Apr 2024
by A verified traveler
Posted 23 Mar 2024
Staff was helpful, courteous and friendly. The property is undergoing renovations but we did not have much impact as our room was on a different side wrt renovations.
Comment from Hotel Management
24 Mar 2024 by Linda Letts General Manager, Hotel Management
Neelesh Thank you for providing us feedback on your recent stay here at the Microtel Inn & Suites by Wyndham Olean/Allegany. We very pleased that the renovations did not impact your stay with us. We appreciate the kind words about the staff and will be sure to pass them along. Please let us know if you will be in the area again. It would be our pleasure to accommodate you in the future here at the Microtel Inn & Suites by Wyndham Olean/Allegany.
